Youth Services Director - Haverhill YMCA
About The Position
The Haverhill YMCA is seeking a passionate and experienced Youth Services Director to lead dynamic programs that inspire children, teens, and families year-round. As the Youth Services Director, you will provide strategic leadership for a wide range of youth development initiatives, including family engagement opportunities, teen programming, and seasonal camp operations. You'll play a vital role in creating safe, inclusive, and engaging experiences that foster confidence, character, healthy relationships, and a strong sense of belonging. If you're an innovative leader who enjoys developing staff, building community partnerships, and creating meaningful experiences for youth and families, we'd love to hear from you!
Requirements
- Bachelor's degree in Recreation, Education, Youth Development, Nonprofit Management, or a related field required. An equivalent combination of education and progressively responsible leadership experience may be considered.
- Must be at least 21 years of age.
- Minimum of three (3) years of experience leading youth, teen, camp, or recreation programs.
- Demonstrated experience supervising, coaching, and developing staff.
- Strong leadership, organizational, communication, and relationship-building skills.
- Ability to successfully manage multiple programs, priorities, and seasonal operations in a fast-paced environment.
- Experience with program planning, budgeting, enrollment management, and evaluation of program outcomes.
- Current CPR and First Aid Certification or the ability to obtain certification within an established timeframe.
- Valid driver's license and the ability to travel between YMCA locations as needed.
Responsibilities
- Lead the planning, implementation, and evaluation of year-round youth, teen, and family programs.
- Design engaging, inclusive, and age-appropriate programming that reflects the needs of the communities we serve.
- Monitor program quality, participation, and member feedback to drive continuous improvement.
- Ensure all programs operate in accordance with YMCA policies, licensing requirements, and safety standards.
- Collaborate with branch leadership and internal departments to deliver an exceptional member experience.
- Lead all pre-season planning for summer camp operations, including program development, staffing, scheduling, and logistics.
- Provide leadership, guidance, and ongoing support to Camp Directors throughout the camp season.
- Ensure camp programs consistently meet YMCA standards, licensing requirements, and safety protocols.
- Help create memorable camp experiences that encourage learning, friendship, and personal growth.
- Recruit, hire, onboard, supervise, and develop full-time, part-time, and seasonal staff.
- Provide coaching, mentoring, and regular performance feedback to support employee success.
- Foster a collaborative, positive, and inclusive team culture that reflects the YMCA's mission and values.
- Encourage professional growth through training, development, and leadership opportunities.
- Build meaningful relationships with youth, families, and community partners.
- Create a welcoming environment where every participant feels valued, supported, and included.
- Develop partnerships with local schools, community organizations, and other stakeholders to expand program reach and impact.
- Support marketing, outreach, and communication efforts to increase program awareness and participation.
Benefits
- Free YMCA Family membership
- Employee discounts on YMCA programs and services
- Health and dental insurance for eligible full-time employees
- Generous paid time off
- Tuition reimbursement
- 12% employer-funded retirement contribution (no employee match required)
- Employer-paid life insurance
- Ongoing professional development and leadership opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
