Youth Services Associate

KANSAS CITY PUBLIC LIBRARYKansas City, MO
Onsite

About The Position

Under general supervision of Central Youth Services Manager, promotes youth services and programs, provides readers advisory and reference services to customers in person and by telephone; participates in children’s and young adult collection maintenance.

Requirements

  • Demonstrated ability to interact successfully with public and staff, particularly with children and teens.
  • Demonstrated ability to organize work effectively and plan programs.
  • Working knowledge of the principles and practices of professional and paraprofessional library work, including the information interview.
  • Demonstrated knowledge of children’s and young adult literature and youth services.
  • Demonstrated excellent oral and written communication skills.
  • Skilled in operating electronic equipment or demonstrated ability to learn.
  • Intermediate computer skills.
  • Demonstrated ability to follow oral and written instructions.
  • Ability to effectively communicate in and understand English is required. Additional consideration may be given to individuals that are proficient in any non-English languages utilized in the Kansas City area including American Sign Language, Vietnamese, French, Arabic, and Swahili.

Nice To Haves

  • Previous experience working in libraries is preferred.
  • Previous experience working with youth is preferred.

Responsibilities

  • Provides information, readers advisory, community referral and reference services for youth services patrons to facilitate effective use of library resources: provides guidance in the use of library resources; recommends and retrieves materials in support of patron requests; promotes and accepts requests for materials in circulation or located elsewhere in system; provides reference support services activities.
  • Maintains effective, courteous working relationships with all library patrons.
  • Assists with maintaining collection in the youth services area: contributes to assessing needs of community served; creates displays, teacher collections, Bibliocommons lists.
  • Maintains effective, courteous working relationships with library staff in the location and in all departments at Central; in person, through telephone, and email contact.
  • Performs other related work and undertakes special projects as assigned.
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