JPP - Youth Coordinator

Universal Studios Hollywood CityWalk•Los Angeles, CA
•Onsite

About The Position

The Job Placement Program (JPP) is a temporary work placement program that gives talented frontline Team Members professional work experience and networking opportunities through temporary assignments in theme park offices. Its goal is to prepare frontline Team Members to transition into full-time careers. The Youth Coordinator supports communications, payment processing, sales lead and inbox management, educational program equipment and educator preparation, youth inventory, meal vouchers, and event and client-visit preparations. Applicants must be current USH Team Members and meet the stated attendance, variance, behavioral, probationary-status, and availability eligibility criteria.

Requirements

  • Be a current USH Team Member.
  • Have 8 or fewer attendance points and no more than a Written Warning 2 in the last 6 months.
  • Have 7 or fewer variance points and no more than a Final Written Warning in the last 6 months.
  • Have no more than a Final Written Warning level of discipline in the last 6 months.
  • Have passed or be at least 75% through probation during application/selection, and have passed probation by the role's start date.
  • Have full open availability and be able to work a flexible schedule, including evenings, weekends, and holidays.
  • Demonstrate highly developed public speaking skills.
  • Be able to handle urgent, high-pressure situations in a solution-oriented manner.
  • Have strong written and verbal communication skills.
  • Be able to work with others and collaborate across the organization.
  • Be proficient in Microsoft Office, including Word, Excel, PowerPoint, and Outlook.

Nice To Haves

Responsibilities

  • Communicate with schools and internal partners about unique requests and situations.
  • Process payments and work closely with Finance to prepare and deliver checks.
  • Manage sales leads and the inbox.
  • Maintain iPads for the YCIM educational program.
  • Serve as a home base for educators and prepare them for each day's program.
  • Update and maintain youth inventory.
  • Pick up, organize, and deliver meal vouchers.
  • Assist with preparations for trade shows and client site visits.
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