JPP - Youth Coordinator

Universal Studios Hollywood CityWalk • Los Angeles, CA

8d

About The Position

The Job Placement Program (JPP) is a temporary work placement program that gives frontline Team Members professional work experience and networking opportunities through temporary assignments in theme park offices. Its goal is to help frontline Team Members transition into full-time careers. The Youth Coordinator supports the youth education program and related administrative and operational activities, including communication with schools and internal partners, payment processing, sales lead and inbox management, maintaining program iPads and youth inventory, supporting educators, managing meal vouchers, and assisting with trade shows and client site visits. The role requires full open availability and may involve evenings, weekends, and holidays.

Requirements

• Must be a current USH Team Member.
• Must have 8 or fewer attendance points and no more than a Written Warning 2 in the last 6 months.
• Must have 7 or fewer variance points and no more than a Final Written Warning in the last 6 months.
• Must have no more than a Final Written Warning-level discipline in the last 6 months.
• Must have passed probation or be at least 75% through probation during application/selection, and must have passed probation by the role's start date.
• Must have full open availability.
• Able to work a flexible schedule, including evenings, weekends, and holidays.
• Highly developed public speaking skills.
• Able to handle urgent, high-pressure situations in a solution-oriented manner.
• Strong written and verbal communication skills.
• Able to work with others and collaborate across the organization.
• Proficient in Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
• Team player willing to assist teammates when needed.

Responsibilities

• Communicate with schools and internal partners about unique requests and situations.
• Process payments and work with Finance to prepare and deliver checks.
• Manage sales leads and the inbox.
• Maintain iPads for the YCIM educational program.
• Prepare educators for the day's program and serve as their home base.
• Update and maintain youth inventory.
• Pick up, organize, and deliver meal vouchers.
• Assist with preparations for trade shows and client site visits.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed