Youth Care Worker-Supervisor

Lancaster County • Lancaster, PA

4d

About The Position

The Youth Care Worker-Supervisor provides direct daily care to detained youth and supervises facility staff. Through daily interaction and guidance, the supervisor is expected to exert a positive influence over youth and staff. The role oversees Youth Care Workers on assigned shifts to help fulfill the facility’s mission and completes performance evaluations for designated employees. This position reports to the facility’s Director.

Requirements

• Must be at least 21 years of age, in accordance with PA Code 3800-55h.
• At least 60 college credits.
• Knowledge of juvenile justice and child welfare systems.
• Knowledge of basic institutional housekeeping and behaviors associated with detained youth.
• Experience working with juveniles.
• Good organizational skills; dependable, self-starting, and able to work with minimal supervision.
• Cultural competence and ability to work in a diverse environment.
• Proficiency using a personal computer and common word-processing, data-entry, and email software.
• Ability to speak and write legibly and articulately.
• Ability to prioritize multiple tasks and maintain confidentiality, including handling confidential information professionally.
• Ability to maintain a professional demeanor under stressful situations.
• Ability to interact with youth in a positive manner and perform multiple duties in a fast-paced environment.
• Ability to produce a high volume of work with minimal errors.
• Clean criminal record, FBI clearance, and child abuse record clearance.
• Must have and maintain a valid Pennsylvania driver’s license and an acceptable driving record in accordance with County policy.
• Ability to physically manage youth ages ten to eighteen who display physical aggression or self-harming behaviors, as needed to prevent injury.
• Occasional pushing and pulling of up to 150 pounds.

Responsibilities

• Observe and document the behavior of youth and staff.
• Prevent physical, sexual, and emotional abuse of detained youth.
• Explain and reinforce operating rules with detained youth.
• Explain and enforce facility policies and procedures with staff.
• Oversee preparation and delivery of services related to basic human needs.
• Interact with and guide detained youth regarding individual and group behaviors.
• Interact with and guide staff regarding work-related issues.
• Enforce security procedures to ensure community safety.
• Serve as a team leader supporting employee-based decision making.
• Transport detained youth to medical appointments.
• Physically manage detained youth as needed to prevent injury.
• Dispense medication and provide first aid to detained youth as needed.
• Supervise, evaluate, and discipline employees as needed or directed.
• Complete performance evaluations for designated Youth Care Workers.
• Work weekends, holidays, and flexible shifts as needed.

Benefits

• The County of Lancaster offers comprehensive benefits; specific benefits are not listed in the posting.
• Access to Hepatitis B training and a voluntary vaccination is provided.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree