Youth Care Worker
About The Position
The Youth Care Worker provides case management assistance through intakes and transportation, and supports the day-to-day safety and well-being of unaccompanied children (UCs). The role assesses relatives and/or sponsors at the place of release to verify their identification. Average travel may range from 5 to 10 travel events per month. The position provides transportation support to the assigned case management team, escorts children, verifies approved sponsors’ identification, and releases children into approved sponsors’ custody. It also involves preparing and maintaining accurate reunification documentation, participating in safety and service-resource development before UC discharge, attending position-related training, and providing day-to-day coverage at the agency service facility. The role requires compliance with child abuse reporting requirements and reliable completion of tasks and deadlines while maintaining accuracy, work quality, and customer service. This position has no supervisory responsibilities. The work environment is usually moderately noisy. The employee regularly sits; frequently uses hands to handle or feel objects and talks or hears; and occasionally stands and moves around. The employee must be able to lift or move up to 10 pounds and have close vision.
Requirements
- High school diploma or GED, or one to three months of related experience and/or training, or an equivalent combination of education and experience.
- Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals; write routine reports and correspondence; and speak effectively before groups of customers or employees.
- Ability to calculate figures and amounts and apply basic algebra and geometry concepts.
- Ability to solve practical problems, deal with concrete variables where standardization is limited, and interpret written, oral, diagram, or schedule instructions.
- Microsoft Office Suite skills.
- Ability to meet the physical demands of the role, including lifting or moving up to 10 pounds and having close vision.
Nice To Haves
- At least one year of experience working with children and families.
- At least 21 years of age.
Responsibilities
- Participate in developing safety and service-related resources before UC discharge.
- Provide transportation support to the assigned case management team.
- Escort children, verify approved sponsors’ identification, and release children into approved sponsors’ custody.
- Prepare and maintain accurate documentation of children’s reunification.
- Attend scheduled training related to the position.
- Provide day-to-day coverage within the agency service facility.
- Adhere to child abuse reporting requirements.
- Complete tasks and meet deadlines reliably without sacrificing accuracy, work quality, or customer service satisfaction.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
