Youth Care Specialist

Lutheran Services Florida•Fort Myers, FL

About The Position

The Youth Care Specialist is an intermediary position responsible for ensuring quality care in a youth shelter. The role monitors daily activities, provides support to youth, informs the Program Manager of programmatic issues, and supervises resident intakes while monitoring paperwork for the Centralized Intake component. The position also supports case-plan implementation, facility operations, staff coverage, youth supervision, reporting, and upkeep of the program van.

Requirements

  • At least two years of college or two years of experience working with youth in an organized or structured setting.
  • Good organizational, written, and verbal skills.
  • Dependability, discretion, and good judgment.
  • Ability to establish and maintain effective relationships with clients, coworkers, and the general public.
  • Sensitivity to the cultural and socioeconomic characteristics and needs of the service population.
  • High energy and full physical capabilities, including lifting, bending, cooking, cleaning, and using a telephone.
  • Ability to transport youth in the program van and accompany them on field trips or recreational outings.

Nice To Haves

  • Two years of experience working with youth in an organized or structured setting; experience may be accepted at the discretion of the Supervisor or Manager.

Responsibilities

  • Monitor youth's daily activities and supervise youth as needed.
  • Carry a telephone or pager on a rotation.
  • Identify potential safety and security hazards for youth in residence, recommend corrective actions, and implement them as appropriate or required.
  • Participate in implementing and monitoring client case plans as directed.
  • Coordinate facility donations with the Program Manager.
  • Assist with day-to-day facility maintenance in conjunction with the Program Manager.
  • Assist in ensuring 24-hour direct-care staff coverage with the Program Manager.
  • Screen clients, conduct initial intakes, and administer client satisfaction surveys as directed.
  • Coordinate and assist with youth intakes and orientation.
  • Maintain monthly statistical reports in coordination with the Program Manager.
  • Supervise and schedule maintenance and upkeep of the program van.
  • Provide direct supervision of Youth Care Specialist staff and emergency house coverage as needed.
  • Perform other related duties as directed by the Program Manager, Program Director, or Operations Director.

Benefits

  • Medical, dental, and vision coverage
  • 24/7 telehealth access to doctors
  • Employee Assistance Program
  • Employer-paid life insurance equal to one times salary
  • 13 paid holidays and one floating holiday
  • Paid time off starting at 16 working days per year
  • 403(b) retirement plan with a 3% discretionary employer match or 3% student loan repayment reimbursement
  • Tuition reimbursement
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