Youth Care Coordinator - 0007K - Mon-Fri 9AM-5PM

WellLife Network•Coram, NY

2d•$27 - $27•Onsite

About The Position

The Youth Care Coordinator establishes supportive relationships with youth ages 5–21 and their families who have significant behavioral and/or physical health conditions, helping them achieve improved overall health and social functioning. The role provides HHSC YCM services to youth throughout Suffolk County, with possible assignments in Nassau County. It involves assessment, care planning, outreach, advocacy, crisis intervention, and coordination with providers and community resources. The coordinator works as part of a multidisciplinary care management team, maintains timely and accurate electronic records and required documentation, participates in meetings and supervision, and follows program and agency guidelines. The position requires access to an insured personal vehicle and responsibility for agency equipment when assigned.

Requirements

Bachelor of Arts or Science degree and two years of relevant experience, such as care coordination or work with youth and families; or Registered Nurse licensure and two years of relevant experience; or a master’s degree and one year of experience.
Maintain CANS-NY certification.
Maintain a valid driver’s license.
Have access to an insured personal vehicle.

Responsibilities

Demonstrate knowledge of childhood psychiatric disorders, chronic medical conditions, and complex trauma.
Conduct outreach and engage individuals with chronic medical conditions, mental health disorders, and/or substance use disorders, including co-occurring conditions.
Conduct initial and ongoing comprehensive assessments, including CANS-NY, Complex Trauma Assessment, and Comprehensive Assessment, to identify strengths and needs.
Prepare and revise care plans that reflect members’ needs and personal goals, with a focus on health and wellness.
Maintain at least monthly contact with members through telephone and/or face-to-face outreach, engagement, and comprehensive service planning in the field.
Advocate for and support members in accessing resources that promote wellness and self-management and help reduce emergency room visits and inpatient admissions.
Monitor and coordinate members’ care, including medical insurance access and maintenance, treatment-provider linkage, and community-resource linkage.
Collaborate with community providers as part of a multidisciplinary team to support goal-directed care planning.
Conduct crisis intervention when needed and provide appropriate follow-up.
Maintain detailed, timely, and accurate records in an electronic medical record.
Coordinate with the Program Coordinator/Supervisor and health home outreach team regarding caseload status, including enrollments, closures, and screen-outs.
Complete required monthly documentation to support continuity of members’ medical insurance and accurate billing.
Attend and participate in care management team meetings, providing feedback and sharing resource information about member needs, issues, and concerns.
Coordinate and report daily office and field schedules with team members and the Program Coordinator/Supervisor, and document the schedule for the office manager.
Offer resources and consult with team members on medical, psychosocial, substance-use, and social-service needs.
Provide HHSC YCM services to assigned youth in Suffolk County and potentially Nassau County.
Attend periodic trainings to enhance skills and maintain DOH/HHSC training requirements.
Participate in regularly scheduled individual supervision to address concerns and improve skills.
Participate in weekly High Risk Review meetings, as appropriate, to address member concerns and monitor high-risk behaviors, support linkages, and member and family needs.
Participate in monthly Youth Care Management meetings concerning agency and HHCM policy updates, paperwork, billing, training, and resources.
Maintain agency vehicles, including upkeep, documentation, and the gas card, when assigned.
Be responsible for the agency cell phone, laptop, and associated items.
Follow program guidelines in the personnel manual.
Report field-related issues and concerns to program administration regularly or as needed.
Maintain access to an insured personal vehicle and track and submit mileage.
Perform other duties as assigned.