Youth Care Coordinator - 0007W - Mon-Fri 9AM-5PM Flexible

WellLife Network•Coram, NY

1d•$27 - $27•Onsite

About The Position

The Youth Care Coordinator establishes supportive relationships with youth ages 5–21 and their families who have significant behavioral and/or physical health conditions, helping them achieve improved overall health and social functioning. The role provides youth care management services throughout Suffolk County, with possible assignments in Nassau County. It involves outreach and engagement, comprehensive assessment, individualized care planning, coordination of health and community services, advocacy, crisis intervention, and ongoing documentation. The coordinator works as part of a multidisciplinary care management team and participates in supervision, meetings, and required training.

Requirements

Bachelor of Arts or Science degree and two years of relevant experience, such as care coordination or work with youth and families; or a Registered Nurse license and two years of relevant experience; or a master’s degree and one year of experience.
Maintain CANS-NY certification.
Maintain a valid driver’s license.
Have access to an insured personal vehicle.

Responsibilities

Demonstrate knowledge of childhood psychiatric disorders, chronic medical conditions, and complex trauma.
Conduct outreach and engage individuals with chronic medical conditions, mental health disorders, and/or substance use disorders, including co-occurring conditions.
Conduct initial and ongoing comprehensive assessments, including CANS-NY, Complex Trauma Assessment, and Comprehensive Assessment, to identify strengths and needs.
Prepare and revise care plans reflecting member needs and personal goals, with a focus on health and wellness.
Maintain monthly contact with members through telephonic and/or face-to-face outreach, engagement, and comprehensive service planning in the field.
Advocate for and support members in accessing resources that promote wellness and self-management and reduce emergency room visits and inpatient admissions.
Monitor and coordinate member care, including medical insurance access and maintenance, linkage to treatment providers, and connection to community resources.
Collaborate with community providers as part of a multidisciplinary team to support goal-directed care planning.
Provide crisis intervention when needed and follow up accordingly.
Maintain detailed, timely, and accurate records in an electronic medical record.
Coordinate with the Program Coordinator/Supervisor and health home outreach team regarding caseload status, including enrollments, closures, and screen-outs.
Complete required monthly documentation to support continuity of members’ medical insurance and accurate billing.
Participate in care management team meetings, sharing feedback and resource information related to member needs, issues, and concerns.
Coordinate daily office and field schedules with team members and the Program Coordinator/Supervisor, and document the schedule for the office manager.
Offer resources and consult with team members on medical, psychosocial, substance use, and social service needs.
Provide HHSC YCM services to youth in Suffolk County and, when assigned, Nassau County.
Attend periodic trainings to enhance skills and maintain DOH/HHSC training requirements.
Participate in regularly scheduled individual supervision to address concerns and improve skills.
Participate in weekly High Risk Review meetings as appropriate to address member concerns and monitor high-risk behaviors, support linkages, and member and family needs.
Participate in monthly Youth Care Management meetings covering agency and HHCM policy updates, paperwork, billing, training, and resources.
Maintain assigned agency vehicles, including upkeep, documentation, and gas card.
Be responsible for the agency cell phone, laptop, and associated items.
Follow program guidelines in the personnel manual.
Report field-related issues or concerns to program administration regularly or as needed.
Maintain access to an insured personal vehicle.
Track and submit mileage.
Perform other duties as assigned.