Senior Care Coordinator - 100HV - Mon-Fri 9AM-5PM

WellLife Network•Huntington Station, NY

1d•$30 - $30

About The Position

The Senior Care Coordinator maintains the duties and responsibilities of a Care Coordinator while managing a modified caseload and supervising a team of 8–10 Care Coordinators. The role supports quality care coordination through documentation review, staff training and consultation, client issue resolution, team collaboration, and participation in program development. The position is located in Huntington, New York, and the stated schedule is Monday through Friday, 9:00 a.m. to 5:00 p.m.

Requirements

A master’s degree in a social service field and at least one year of experience in Human Services, or a bachelor’s degree in any field and at least five years of experience in Human Services.
New York State driver’s license and access to a vehicle.
Excellent communication skills.

Nice To Haves

A master’s degree in a social service field and two years of experience in Human Services, or a bachelor’s degree in a social service field and four years of experience in Human Services.

Responsibilities

Maintain Care Coordinator duties and responsibilities while managing a modified caseload.
Supervise a team of 8–10 Care Coordinators.
Review team members’ client-chart documentation, including progress notes, intake assessments, annual updates, and discharge documents, for timely submission, content, and service quality.
Maintain working knowledge of team caseloads.
Train new staff on program policy, health home requirements and deadlines, and submission of documents into the EMR.
Attend intakes and home visits with team members as needed for staff safety, guidance, or consultation.
Consult with team members about community resources, social welfare programs, and other information as needed.
Address client concerns or grievances that the Care Coordinator cannot resolve directly.
Co-facilitate weekly team meetings with the Program Coordinator to review client concerns, share program and policy updates, and exchange resource information.
Attend bi-weekly operations meetings with the Program Director to discuss program issues, policy changes, and staff concerns.
Attend individual supervision with the Program Director to discuss needs and concerns and develop supervisory skills.
Attend periodic training to enhance skills and stay informed about system changes, including MAPP, HARP, and DSRIP.
Participate in health home and other activities that support program development and improvement of care coordination service delivery.
Work with Program Coordinators and the Program Director to address staff issues and support implementation of program policy.
Assist the Program Coordinator with additional departmental tasks.