Concierge | Part-Time, Sun & Mon 9am-5pm

Cogir Management, USA • Battle Ground, WA

2d

About The Position

The Concierge provides front desk coverage and exceptional customer service at a senior living community. As a first point of contact for residents, families, visitors, and guests, the Concierge helps create a welcoming and supportive environment. The role addresses inquiries, coordinates resident services, and maintains efficient front desk operations.

Requirements

• High school diploma or equivalent.
• At least 6–12 months of previous customer service or front desk experience in a hotel, retirement community, or office setting.
• Working knowledge of computer systems, including Word, Excel, and Outlook.
• Patience and willingness to assist residents, visitors, and team members.
• Friendly, assertive, professional, outgoing, multitasked, and organized.
• Excellent communication skills.
• Availability to work flexible shifts, including weekends and holidays.
• Ability to maintain confidentiality and adhere to ethical standards.

Responsibilities

• Answer a multi-line telephone and direct calls and inquiries as needed.
• Greet families, residents, guests, and vendors in a friendly manner.
• Maintain outside visitor logs and monitor access to the community.
• Assist residents with scheduling transportation, activities, or appointments.
• Support management with administrative tasks such as data entry, scheduling, and light clerical work.
• Order office supplies.
• Address resident concerns or questions and escalate issues to management when necessary.
• Complete work order requests.

Benefits

• Competitive wages
• Training and growth opportunities
• Early access to paycheck (pay on demand)
• Health insurance
• Dental insurance
• Vision insurance
• Life insurance
• Paid vacation
• Paid holidays
• Paid sick leave
• 401(k) with company match
• Free meals at work
• Employee Assistance Program
• Employee Referral Program

What This Job Offers

• Job Type: Part-time
• Education Level: High school or GED