Youth Advocate (Lena's House) FT M-F Overnight 11pm-7am

Ruby's Place•Castro Valley, CA
•Onsite

About The Position

The Youth Advocate provides shift coverage for the overall operation of Restorative Pathways’ Lena’s House shelter, which serves self-identified young women with a reported history of sex or labor trafficking, domestic violence, or risk of such abuse. The role also supports Case Management staff and provides confidential, holistic, client-centered, trauma-informed services. This is a full-time, 40-hour-per-week, in-person position in Hayward, California, scheduled Monday through Friday from 11 p.m. to 7 a.m. Local travel in the greater Bay Area may be required. The position involves monitoring the facility, supporting residents, screening potential clients, helping with program operations and basic facility upkeep, and maintaining administrative records. The Youth Advocate participates in reflective supervision and may provide backup shift coverage to other shelter programs. The role requires standing for extended periods, lifting up to 25 pounds, and multitasking amid frequent interruptions and stressful situations.

Requirements

  • High school diploma or equivalent.
  • At least 21 years of age.
  • Either two years of full-time experience (or equivalent) working with the population served, or equivalent education or experience as determined by CDSS; alternatively, two years’ experience as a member of the social work staff in a group home or short-term residential therapeutic program.
  • Integrity and good moral character to provide appropriate care to unaccompanied children (UC).
  • Relevant experience and/or qualifications to work with UC and UC with special needs.
  • Proof of immunity to respiratory-transmitted vaccine-preventable diseases if working directly with UC, including Varicella, Tdap, and Influenza; fully vaccinated against COVID-19.
  • Must not have engaged in child abuse or neglect, including domestic violence, or have a conviction for engaging or attempting to engage in sexual abuse facilitated by force, or be undergoing civil or administrative adjudication.
  • Possess or complete after hiring the state-mandated 40-hour Domestic Violence counselor certification.
  • Ability to lift 25 pounds and stand for long periods.
  • Valid California driver’s license and proof of insurance; must be approved by Restorative Pathways insurance to drive agency vehicles.
  • Ability to complete a background check, Live Scan fingerprinting, Community Care Licensing documents, and all Community Care Licensing requirements.
  • Available to work on-site Monday through Friday, 11 p.m. to 7 a.m., and to travel locally in the greater Bay Area if required.
  • Applicants must be located in the greater Bay Area.
  • Commitment to preventing interpersonal violence and sensitivity to serving diverse populations.
  • Strong interpersonal, relationship-building, time-management, organizational, collaboration, and follow-through skills; able to work independently and as part of a team.
  • Flexibility, creativity, initiative, and ability to handle emergencies, multiple time-sensitive projects, and a fast-paced environment.
  • Lived or professional experience with the immigrant, Latinx community and understanding of challenges newcomers face.

Nice To Haves

  • Experience in child welfare, case management, crisis intervention, or peer counseling.
  • Experience working with survivors of human trafficking and domestic violence.
  • Experience working with the immigrant community.
  • Experience providing direct services to survivors in a residential setting.
  • Understanding of trauma-sensitive care and sensitivity to diverse populations, languages, family dynamics, and cultural practices.
  • Lived experience or direct experience working with survivors of domestic violence, human trafficking, or violent crime.
  • Understanding of the unique nature of a mission-driven organization.

Responsibilities

  • Monitor the facility during assigned shifts.
  • Provide emotional support to residents and practice active listening.
  • Conduct telephone screening for potential clients.
  • Perform basic maintenance and cleaning, supervise chores, restock supplies, and maintain general supply inventory.
  • Assist with data entry, filing, and other clerical duties.
  • Provide confidential, holistic, client-centered, trauma-informed services.
  • Orient new residents to the facility.
  • Provide backup in-person or phone shift coverage to other Shelter Programs as necessary.
  • Assist with general program operations.
  • Complete and submit a functional timesheet by assigned due dates and in compliance with time allocations.
  • Actively participate in reflective supervision.
  • Create and maintain documentation of processes and procedures related to job duties.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision plans for employees working full-time hours.
  • Life insurance policy.
  • Significant vacation and sick time.
  • Sabbatical.
  • Immediate vesting in a 403(b) with a generous match.
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