FT Overnight Bakery 11pm-7am #6642
About The Position
The Bakery Team Member prepares and monitors quality bakery products while delivering an exceptional guest experience. The role focuses on baking food products and providing outstanding customer service, with additional duties including processing food orders, cleaning and restocking restaurant areas, and preparing food and beverage orders. The position is based at a busy quick-service restaurant and requires frequent communication with guests and coworkers, flexibility amid interruptions and task changes, and the ability to prepare a variety of food and beverage items and work with or train other employees. Bakery Team Members ensure products are fresh, accurate, appropriately displayed, and prepared to company quality and shelf-life standards. They support efficient service, handle guest concerns, monitor inventory and temperatures, record production and waste, and maintain a clean, organized kitchen. They must follow restaurant operating, health, and safety procedures and use required protective equipment. The role requires regular and predictable attendance. Physical demands include standing for prolonged periods; stooping, bending, kneeling, crouching, reaching, and twisting; lifting, carrying, pushing, or pulling weights from under 5 to 50 pounds; repetitive hand movement and fine coordination when using a cash register or electronic devices; and frequent exposure to cold/freezing conditions and high heat. Normal-range vision and hearing are required, with or without correction; employees may need to wear a headset to take and process customer orders. Reasonable accommodations may be made for individuals with disabilities to perform essential job functions.
Requirements
- Friendly and professional demeanor; passion for hospitality and commitment to quality products and service.
- Excellent communication and interpersonal skills.
- Ability to prepare a variety of food and beverage items and work with or train other employees.
- Ability to stand for prolonged periods and stoop, bend, kneel, crouch, reach, and twist.
- Ability to lift, carry, push, and/or pull weights from under 5 to 50 pounds.
- Ability to use a cash register system and electronic devices with repetitive hand movement and fine coordination.
- Ability to work with frequent exposure to cold/freezing conditions and high heat, including walk-in freezers/coolers and ovens.
- Ability to verbally communicate and exchange information; normal-range vision and hearing with or without correction.
- Ability to use and wear a headset, if needed, to take and process customer orders.
- Regular and predictable attendance.
Responsibilities
- Prepare, finish, and monitor bakery products according to company procedures, quality standards, and product shelf-life requirements.
- Maintain an appealing showcase with a variety of fresh, high-quality products.
- Provide friendly, attentive guest service, follow the S.E.T. Principles (Smile, Eye Contact, Thank You), and support guest and employee experiences.
- Ensure order accuracy and support speed-of-service targets by working efficiently to fill orders.
- Address guest concerns or complaints promptly, take responsibility for service recovery, and ensure guest satisfaction.
- Follow operational standards and guidelines for product preparation and equipment operation.
- Monitor bakery product inventory in refrigerators and freezers and prepare products as needed.
- Prepare appropriate product quantities to minimize waste and record prepared items and waste on the production sheet.
- Respond to product and showcase needs communicated by the Restaurant Front and assist in serving guests there when necessary.
- Monitor and record temperatures of required products, refrigerators, and freezers.
- Follow restaurant policies, procedures, and standards, and maintain a clean, organized kitchen ready for busy periods.
- Comply with occupational health and safety legislation and safe work practices; use required personal protective equipment or clothing.
- Promptly report injuries, accidents, unsafe conditions, and health and safety violations to the Restaurant Manager or Human Resources.
- Operate equipment and machinery safely.
- Process food orders, clean and restock restaurant areas, and prepare food and beverage orders.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
