Yardi Implementation Manager, Public Housing Authority
About The Position
BDO is seeking a manager-level Yardi software implementation professional to support public housing clients with implementing, configuring, optimizing, troubleshooting, and supporting Yardi solutions. The role works directly with clients to understand business processes, improve workflows, configure Yardi for operational and accounting requirements, resolve system issues, and increase the value of clients’ Yardi environments. The position calls for hands-on Yardi expertise and knowledge of affordable housing, public housing, multifamily housing, and/or property management operations and accounting. The manager leads consulting engagements and serves as a primary client contact, overseeing project delivery, system implementations and improvements, and the work and development of engagement team members. The role also supports client value expansion and business development. Project-related travel may be required as needed.
Requirements
- Five or more years of hands-on Yardi software experience.
- Experience implementing, supporting, or administering Yardi.
- Proficiency in Microsoft Office Excel, PowerPoint, and Word.
- Understanding of the accounting and operations of a Public Housing Authority.
- Strong analytical and problem-solving skills, including troubleshooting software and business-process issues.
- Excellent written and verbal communication skills, including explaining technical concepts to non-technical users.
- Ability to interact effectively with executives, accounting teams, property managers, administrative staff, technical personnel, and other stakeholders.
- Ability to work independently and collaboratively while managing multiple client engagements and priorities in a deadline-driven environment.
- Ability to support project-related travel as needed.
- High school diploma and four or more years of relevant work experience, or a bachelor’s degree.
Nice To Haves
- Experience with affordable housing, public housing, multifamily housing, or property management.
- Experience with HUD programs and reporting, Public Housing Authorities, Housing Choice Voucher programs, LIHTC, Section 8, affordable housing compliance, or housing accounting and financial reporting.
- Experience with Yardi system administration, implementations, conversions, SQL, database queries, advanced reporting, software integrations, or data migration.
- Bachelor’s or master’s degree with a focus in Accounting, Finance, Business, or Information Technology.
- CPA, PMP, or Yardi certification.
- Experience with Yardi Voyager, Affordable Housing, PHA, Financials, Procure to Pay, PAYscan, RentCafe, Reporting, workflows, system administration, implementations, conversions, interfaces, or integrations.
Responsibilities
- Lead Yardi software consulting for public and affordable housing clients, including implementations, upgrades, conversions, integrations, and system optimization initiatives.
- Serve as a primary client contact and build relationships with executives, finance leaders, property management teams, administrative staff, and technical stakeholders.
- Lead discovery sessions, assess client workflows and business requirements, and recommend improvements to systems, processes, reporting, and automation.
- Oversee the design, configuration, testing, and deployment of Yardi modules to meet operational, accounting, reporting, and compliance requirements.
- Provide subject-matter leadership for affordable housing, public housing, multifamily housing, and property management processes, including tenant, unit, certification, subsidy, and compliance activities.
- Guide solutions for general ledger, accounts payable, accounts receivable, budgeting, bank reconciliation, financial reporting, and related housing accounting processes.
- Lead resolution of complex Yardi software, accounting, reporting, workflow, data, integration, and configuration issues, escalating risks and decisions as appropriate.
- Review and approve data conversions, imports, exports, reconciliations, reports, system configurations, and software changes to promote accuracy, quality, and deployment readiness.
- Manage engagement scope, workplans, staffing, timelines, budgets, deliverables, risks, and competing priorities across multiple client projects.
- Review project deliverables, procedures, documentation, training materials, and client communications for quality, consistency, and alignment with engagement objectives.
- Supervise, coach, and develop engagement team members; delegate work, monitor performance, and provide timely feedback and technical guidance.
- Identify opportunities to expand client value, support proposal and business development activities, and contribute to growth of the Yardi and Public Housing Authority practice.
- Perform other duties as required.
Benefits
- ESOP beneficial ownership opportunity as part of a qualified retirement plan.
- Comprehensive compensation and Total Rewards benefits offerings; benefits may be subject to eligibility requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
