Yardi Implementation Manager, Public Housing Authority

BDO USA•Philadelphia, PA

About The Position

BDO is seeking a manager-level Yardi software implementation professional to support public housing clients with implementing, configuring, optimizing, troubleshooting, and supporting Yardi solutions. The role works directly with clients to understand business processes, improve workflows, configure Yardi for operational and accounting requirements, resolve system issues, and increase the value of their Yardi environment. The ideal candidate has hands-on Yardi expertise and knowledge of affordable housing, public housing, multifamily housing, and/or property management operations and accounting. The manager leads consulting engagements and serves as a primary client contact, directing discovery and advising on system, process, reporting, and automation improvements. The position oversees Yardi solution design, configuration, testing, deployment, and issue resolution, while managing project scope, staffing, schedules, budgets, deliverables, risks, and priorities. It also supervises and develops engagement team members, reviews project work for quality, and supports client growth and business development. The position requires at least five years of hands-on Yardi experience and experience implementing, supporting, or administering Yardi. A high school diploma and four or more years of relevant experience, or a bachelor’s degree, is required. A bachelor’s or master’s degree focused on Accounting, Finance, Business, or Information Technology is preferred. The national, Maryland, and NYC/Long Island/Westchester salary ranges are each $125,000–$165,000; individual offers depend on factors including qualifications, experience, skills, and geography.

Requirements

High school diploma and four or more years of relevant work experience, or a bachelor’s degree.
Five or more years of hands-on Yardi software experience.
Experience implementing, supporting, or administering Yardi.
Proficiency in Microsoft Office Excel, PowerPoint, and Word.
Hands-on experience with Yardi.
Understanding of the accounting and operations of a Public Housing Authority.
Strong analytical and problem-solving skills, including troubleshooting software and business-process issues.
Excellent written and verbal communication skills, including explaining technical concepts to non-technical users.
Ability to interact effectively with executives, accounting teams, property managers, administrative staff, technical personnel, and other stakeholders.
Ability to work independently and collaboratively while managing multiple client engagements and priorities in a deadline-driven environment.
Ability to support project-related travel as needed.

Nice To Haves

Bachelor’s or master’s degree with a focus in Accounting, Finance, Business, or Information Technology.
Experience with affordable housing, public housing, multifamily housing, or property management.
Experience with HUD programs and reporting, Public Housing Authorities, Housing Choice Voucher programs, LIHTC, Section 8, affordable housing compliance, or housing accounting and financial reporting.
Experience with Yardi system administration, implementations, conversions, SQL, database queries, advanced reporting, software integrations, or data migration.
CPA, PMP, or Yardi certification.
Experience with Yardi Voyager, Affordable Housing, PHA, Financials, Procure to Pay, PAYscan, RentCafe, Reporting, workflows, system administration, implementations, conversions, interfaces, or integrations.

Responsibilities

Lead Yardi software consulting for public and affordable housing clients, including implementations, upgrades, conversions, integrations, and optimization initiatives.
Serve as a primary client contact and build relationships with executives, finance leaders, property management teams, administrative staff, and technical stakeholders.
Lead discovery sessions, assess client workflows and business requirements, and recommend system, process, reporting, and automation improvements.
Oversee the design, configuration, testing, and deployment of Yardi modules for operational, accounting, reporting, and compliance needs.
Provide subject-matter leadership on affordable housing, public housing, multifamily housing, property management, and related tenant, unit, certification, subsidy, and compliance processes.
Guide solutions for general ledger, accounts payable, accounts receivable, budgeting, bank reconciliation, financial reporting, and related housing accounting processes.
Lead resolution of complex Yardi software, accounting, reporting, workflow, data, integration, and configuration issues, escalating risks and decisions as appropriate.
Review and approve data conversions, imports, exports, reconciliations, reports, system configurations, and software changes to promote accuracy, quality, and deployment readiness.
Manage engagement scope, workplans, staffing, timelines, budgets, deliverables, risks, and competing priorities across multiple client projects.
Review project deliverables, procedures, documentation, training materials, and client communications for quality, consistency, and alignment with engagement objectives.
Supervise, coach, and develop engagement team members; delegate work, monitor performance, and provide feedback and technical guidance.
Identify opportunities to expand client value, support proposals and business development, and contribute to the growth of the Yardi and Public Housing Authority practice.
Perform other duties as required.