Yard Service Professional

Ewing Outdoor Supply•Goodyear, AZ

13d•Onsite

About The Position

Ewing Outdoor Supply is seeking a Yard Customer Associate for their Goodyear, AZ location. This role requires the ability to lift 50-70 lbs and perform in seasonal high heat. Candidates must be able to learn the POS system, identify products, and provide excellent customer service. The company provides all necessary training and is looking for a committed teammate with an interest in growth opportunities, who can hustle and be a great team fit. They emphasize a family-like environment and opportunities for career advancement.

Requirements

Ability to lift 50-70 lbs
Ability to perform in a seasonal high heat situation
Ability to learn the POS (point of sale) system
Ability to identify products
Ability to extend a top level customer experience
Committed teammate with interest in growth opportunities
Basic math skills
Excellent communication skills, capable of building trusting relationships
Ability to perform in fast-paced environments
Valid driver’s license
Excellent organizational and time management skills
Good driving record with no traffic violations

Nice To Haves

Heavy equipment/loader experience
Bilingual (English/Spanish)
Ability to operate forklifts and tractors in a variety of weather and traffic conditions (willing to train the right candidate)
Proven work experience as a Customer Service Associate, Sales Associate, or similar role.
Knowledge of landscape materials yard inventory stocking procedures
Attention to detail and familiarity with industrial equipment
Excellent physical condition and coordination

Responsibilities

Go the extra mile to engage customers (including assistance in the materials yard)
Greet and direct customers
Assist customer in the yard with orders and identification
Provide accurate information (e.g. product features, pricing and after-sales services)
Answer customers’ questions about specific products/services
Cross-sell products
Manage returns of merchandise
Coordinate with your team to provide excellent customer service (especially during peak times)
Inform customers about discounts and special offers
Stay up-to-date with new products/services
Ask for feedback on provided services and resolve clients’ complaints
Inform customers about new products and services
Loading Materials in customer vehicles with efficiency and extreme care
Keep updated records of inventory and activity logs
Comply with company policies and legal guidelines
Help maintain a safe and orderly environment of the facilities
Customer orientation and ability to adapt/respond to different types of characters
Ability to multi-task, prioritize, and manage time effectively
Basic math skills
Excellent communication skills, capable of building trusting relationships
Ability to perform in fast-paced environments
Valid driver’s license
Excellent organizational and time management skills
Good driving record with no traffic violations