Yard/Customer Service Associate
About The Position
Central Valley is a family-owned and operated building supply company with eight locations throughout Northern California. The Yard/Customer Service Associate works at the St. Helena facility, locating, loading, and unloading building materials in the yard and warehouse. The role supports customers with product location and vehicle loading, maintains accurate inventory tags, and helps ensure materials are received, stored, stocked, and prepared for delivery correctly. It also involves maintaining safe, clean, neat, and secure work areas; operating yard equipment; and reporting damages or safety and security concerns.
Requirements
- At least 1 year of customer service experience.
- Strong measuring skills.
- Familiarity with power and hand tools.
Nice To Haves
- Forklift experience.
Responsibilities
- Help customers locate products and load vehicles as needed.
- Locate, load, and unload building materials in the yard and warehouse.
- Write accurate yard tags with product codes and quantities to support inventory counts and customer transactions.
- Unload and stock incoming materials.
- Review vendor packing slips to verify quantity, product accuracy, and condition, and submit them to receiving.
- Keep yard and warehouse areas clean, neat, safe, and secure.
- Assemble and load products for customer deliveries and transfers to other locations.
- Observe the yard and warehouse for safety, potential theft, and security risks.
- Resolve customer dissatisfaction with materials.
- Store materials safely to prevent damage and stock inventory neatly in the proper location.
- Rotate stock to maintain product quality and retail readiness.
- Identify different building materials and wood products.
- Operate and maintain forklifts and other yard equipment safely, and complete the daily forklift checklist.
- Measure and cut materials using a power saw.
- Strive to prevent product damage while loading and unloading.
- Report all damages to the supervisor immediately.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
