Yard/Customer Service Associate

Central Valley • St. Helena, CA

4d

About The Position

Central Valley is a family-owned and operated building supply company with eight locations throughout Northern California. The company has been in business since 1955 and is a regional supplier of building and agricultural products. The Yard/Customer Service Associate works at the St. Helena facility, locating, loading, and unloading building materials in the yard and warehouse; assisting customers with finding products; and supporting accurate inventory and customer transactions. The role also involves maintaining clean, orderly, safe, and secure work areas; receiving, storing, stocking, and rotating products; preparing materials for delivery or transfer; and operating yard equipment, including a forklift and power saw.

Requirements

• At least 1 year of customer service experience.
• Strong measuring skills.
• Familiarity with power and hand tools.
• Ability to meet the listed physical demands, including prolonged walking and standing, frequent bending, twisting, squatting, stooping, pushing, pulling, lifting, and carrying.

Nice To Haves

• Forklift experience.

Responsibilities

• Locate, load, and unload building materials in the yard and warehouse.
• Help customers locate products and load customer vehicles as needed.
• Write accurate yard tags with product codes and quantities to support inventory counts and customer purchases.
• Unload and stock incoming materials, and review vendor packing slips to verify quantities, product accuracy, and condition before submitting them to receiving.
• Keep yard and warehouse areas clean, neat, safe, and secure.
• Assemble and load products for customer deliveries and transfers to other locations.
• Observe the yard and warehouse for safety, potential theft, and security risks.
• Resolve customer dissatisfaction with materials.
• Store materials safely to prevent damage and stock inventory in the proper locations.
• Rotate stock to maintain product quality and retail readiness.
• Identify different building materials and wood products.
• Operate and maintain the forklift and other yard equipment safely, including completing the daily forklift checklist.
• Measure and cut materials using a power saw.
• Strive to prevent product damage while loading and unloading, and report damage to the supervisor immediately.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed