XLP Account Executive Client Services

Marsh•Alpharetta, GA
•Hybrid

About The Position

The Account Executive - Client Services works on Marsh Agency’s Executive & Professional Liability Practice (XLP) team, providing sales support, account marketing, and client support for Executive, Professional, and Cyber Liability clients. This direct client-facing role manages accounts and delivers coverage analysis, risk management recommendations, coverage and pricing negotiations, and proposals in accordance with agency standards and workflows. The role also manages and oversees carrier partnerships, initiatives, or programs, including long-term oversight, continued negotiation of terms and conditions, and regional and national communications. The Account Executive works with producers, account managers, clients, prospects, carriers, and internal teams to support new and renewal business across a range of industries.

Requirements

  • Property & Casualty license, or ability to obtain one within 90 days.
  • Strong interpersonal and communication skills, with demonstrated emotional intelligence.
  • Initiative and a solution-focused approach.
  • Strong analytical skills and basic math, finance, and financial management knowledge.
  • High-level proficiency with Microsoft Office products, including Outlook, Excel, Word, and PowerPoint.
  • Commitment to company values of Integrity, Collaboration, Passion, Innovation, and Accountability.

Nice To Haves

  • Bachelor’s degree in Business Administration, Finance, Risk Management, or a similar field (listed as required in the posting’s additional qualifications section).
  • At least 10 years of experience with Executive, Professional, and/or Privacy Liability products, such as Public D&O, private D&O, or Financial Institutions, in underwriting, adjuster, agent, or attorney roles.
  • Management Liability Insurance Specialist (MLIS) and/or Registered Professional Liability Underwriter (RPLU) credentials.
  • Ability to act as a change agent for the organization.

Responsibilities

  • Support producers on Executive, Professional, and Cyber Liability coverages by developing and maintaining consultative relationships with clients, prospective clients, and carriers.
  • Market and negotiate new and renewal accounts, overseeing marketing and related processes for publicly traded, private, and nonprofit insureds across varied industries.
  • Work with producers and account managers to develop marketing strategies.
  • Review applications for completeness and follow up to obtain necessary information.
  • Submit applications to carriers in accordance with company procedures.
  • Review carrier quotes, compare coverages and forms, and negotiate coverage with underwriters.
  • Prepare proposals and other carrier products.
  • Bind coverage with carriers as needed.
  • Review prospects’ policies and provide appropriate feedback.
  • Present to clients in support of new business and renewals.
  • Work with Marsh & McLennan Agency Southeast divisions to provide consultation and serve as a resource to producers, account managers, and clients.
  • Meet with clients, prospects, producers, and account teams to discuss issues and resolve problems.
  • Maintain effective communication and relationships with clients, prospects, producers, account teams, and carrier partners.
  • Participate in product-line and industry Centers of Excellence and contribute to related initiatives.
  • Keep current on market trends, issues, and enhancements in Executive, Professional, and Cyber Liability coverage.
  • Attend seminars and training to broaden knowledge of specialty insurance products.
  • Communicate and interact with all levels of management, employees, carriers, clients, and prospects.
  • Develop proficiency with Marsh and third-party legal, analytic, and benchmarking tools.
  • Participate in speaking roles on panels as needed.
  • Negotiate, manage, and provide ongoing oversight for carrier initiatives used by regional and national colleagues.

Benefits

  • Generous time off, including personal and volunteering time.
  • Tuition reimbursement and professional development opportunities.
  • Hybrid work.
  • Charitable contribution match programs.
  • Stock purchase opportunities.
  • Robust benefits programs and resources supporting colleague well-being.
  • Professional and personal development opportunities.
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