Wound Care Sales Representative (B2B)

Bertelsmann•Morrisville, NC
•Hybrid

About The Position

The Wound Care Sales Representative identifies and develops new business opportunities by prospecting and following up on marketing leads to sell Wound Care Solutions to healthcare organizations. The role focuses on strategic partnerships, understanding organizational needs, engaging key decision-makers, and building long-term contracts. The representative proactively contacts healthcare organizations using established leads and self-directed outreach, qualifies prospects, builds sales pipelines, and recommends wound care solutions that fit client needs. They respond to inquiries about products, pricing, and solutions by phone, email, and chat, and follow up on marketing leads to convert them into organizational partnerships. The role also develops existing client relationships through qualified leads and pursues upsell and cross-sell opportunities. The representative documents sales activities in Salesforce, maintains data integrity, meets or exceeds KPI targets and annual sales quotas, and attends industry events and conferences to promote Acute Relias solutions and expand their professional network. Additional duties may be assigned to support business objectives. This is a hybrid role for candidates who live in North Carolina within a commutable distance of the Morrisville headquarters. Employees are expected to work at the headquarters approximately 30 days per quarter.

Requirements

  • At least 1 year of professional B2B sales experience, including full-cycle sales experience.
  • Ability to demonstrate success and tenure in a previous position.
  • Bachelor's degree.
  • Live in North Carolina within a commutable distance of the Morrisville office, approximately a 1-hour commute.

Nice To Haves

  • Professional sales or service experience in an environment with a high volume of customer interaction.

Responsibilities

  • Identify and engage healthcare organizations and institutions through established leads and self-directed outreach.
  • Qualify prospects, build pipelines, and generate sales by matching client needs with appropriate wound care solutions.
  • Respond promptly and professionally to client inquiries about product information, pricing, and solution recommendations by phone, email, and chat.
  • Follow up on marketing leads and convert them into organizational partnerships and long-term clients.
  • Engage existing clients through Client Success-qualified leads and pursue upsell and cross-sell opportunities.
  • Record sales activities in Salesforce with detailed documentation and maintain data integrity.
  • Meet or exceed KPI targets and annual sales quotas and accurately document activities and pipeline developments.
  • Attend industry events, conferences, and networking opportunities to promote Acute Relias solutions and expand the professional network.
  • Perform additional tasks and responsibilities as required to support business objectives.

Benefits

  • Health and wellness benefits package.
  • Outstanding 401(k) match.
  • Flexible PTO program.
  • Generous and inclusive parental leave policy.
  • Relias pays the employee portion of the monthly healthcare premium.
  • Flexible work environment with onsite and work-from-home options.
  • Employee Resource Groups open to all employees.
  • Comprehensive onboarding program.
  • Growth and career advancement opportunities.
  • Leadership development, professional development curricula, and Nanodegree options in technology and data science.
  • Professional development through conference attendance and participation in organizations such as NC Tech.
  • Onsite coffee shop offering free coffee and pastries.
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