Worksite Operations Coordinator

Commonpoint • Flushing, NY

1d • Onsite

About The Position

Commonpoint is hiring a Worksite Operations Coordinator within the Youth Employment department. This department serves individuals predominantly from 14-24 years old, with programs like SYEP/WLG providing summer employment and educational experiences. The Worksite Operations Coordinator will manage worksite documentation, support employer relations, track youth placements, and maintain communication with stakeholders. This role requires flexibility to travel across the five boroughs for worksite visits and reports directly to the Manager of Employer Engagement. Coordinators are responsible for supporting program operations, ensuring compliance, and translating program goals into daily practice.

Requirements

• Associate’s or Bachelor’s degree preferred, or equivalent relevant work experience in workforce development, youth programs, or administrative coordination.
• Strong organizational and administrative skills, with attention to detail.
• Proficient in Google Suite (Docs, Sheets, Calendar); Jotform, experience with YEPS or similar data management systems is a plus.
• Excellent communication and interpersonal skills, especially in working with youth and employers.
• Ability to manage multiple priorities in a fast-paced, deadline-driven environment.
• Prior experience in youth employment programs or nonprofit settings is strongly preferred.
• Ability to manage and reconcile large volumes of documentation and data while maintaining accuracy.
• Strong interpersonal and relationship-management skills, including the ability to provide responsive support and technical assistance to employer partners.
• Sound judgment and ability to identify, document, troubleshoot, and appropriately escalate program, participant, and worksite concerns.
• Flexibility to accommodate increased fieldwork and program demands during peak SYEP/WLG periods.

Nice To Haves

• Experience with YEPS or similar data management systems is a plus.
• Prior experience in youth employment programs or nonprofit settings is strongly preferred.

Responsibilities

• Ensure timely and accurate collection, review, entry, and maintenance of all worksite-related paperwork into the YEPS system.
• Maintain an organized database of job placements, internship opportunities, and employer partners.
• Track participant data, including worksite referrals and evaluations, and provide regular updates to program leadership.
• Assist in hours tracking, data approval processes, and document compliance audits.
• Proactively track outstanding, incomplete, or expiring worksite documentation and follow up with employer partners and internal staff.
• Serve as a secondary liaison for employer engagement, job development and worksite coordination.
• Maintain regular communication with assigned employer partners throughout the program cycle, conducting site visits, providing technical assistance to worksite supervisors, and maintaining strong relationships year-round.
• Support the onboarding and orientation of worksite supervisors, ensuring they understand program expectations, youth supervision responsibilities, required documentation, deadlines, and applicable SYEP/WLG guidelines.
• Support the selection, placement, and matching process of interns to appropriate worksites.
• Collaborate with internal teams to align youth placements with program goals and employer expectations.
• Maintain regular communication with worksite supervisors to identify needs, troubleshoot concerns, and support successful participant experiences.
• Monitor participant performance and workplace conduct; provide guidance and referrals as necessary.
• Identify and respond to worksite or placement concerns, including attendance issues, performance concerns, supervisor challenges, placement mismatches, and other barriers to successful participation.
• Document concerns and resolutions and escalate significant compliance, safety, personnel, or participant issues to appropriate program leadership.
• Collect employer feedback on job performance, required skills, and training needs.
• Manage and ensure all worksite engagements meet program and compliance standards.
• Manage worksite monitor activities, including scheduling, assigning, and tracking required worksite visits and ensuring required monitoring paperwork is completed accurately and on time.
• Support the training and day-to-day coordination of seasonal worksite monitors, as applicable.
• Participate in planning and implementation activities related to participant placement, employer engagement, worksite monitoring, and other Youth Workforce initiatives.
• Collaborate closely with program staff during high-volume enrollment, placement, and summer employment periods to ensure operational deadlines are met.
• Participate in team meetings, employer events, orientations, training, and other program activities as required.
• Perform other related duties that support the successful implementation of Youth Workforce programs.

Benefits

• Tiered health, dental, and vision insurance options.
• Pension plan and 403(b) retirement savings opportunities.
• Generous paid time off and family-supportive policies.
• Professional development and education support to foster career growth.
• Recognition and appreciation programs for exemplary performance.
• Employee discounts on programs and services.
• Access to free amenities, including private seasonal pool clubs and fitness facilities at select locations.
• Long-service severance upon retirement.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree