Workshop Training & Network Specialist, Passenger Car Aftermarket (East Coast)
About The Position
This role supports the expansion and development of the workshop partner network within the assigned territory. The specialist will build strong customer relationships, conduct regular workshop visits, and provide technical support, troubleshooting assistance, and product guidance. A key responsibility is delivering technical training for workshops and distributors, which includes developing and maintaining training content covering products, systems, diagnostics, and repair procedures. Training sessions will be conducted in classroom, virtual, and hands-on practical formats. The specialist will also represent the organization at industry events and trade shows, and collaborate with sales, marketing, and technical teams to support customer needs. Additionally, they will promote technical programs, certification initiatives, and network standards.
Requirements
- 5+ years of automotive aftermarket experience.
- Strong knowledge of automotive systems, diagnostics, repair procedures, and workshop operations.
- Experience in delivering technical training and conducting hands-on workshops.
- Experience developing training curriculums
- Experience on Hybrid/electric vehicles
- Excellent communication, coaching, and relationship-building skills.
- Proficiency with diagnostic tools and Microsoft Office applications.
Responsibilities
- Support the expansion and development of the workshop partner network within the assigned territory.
- Build strong customer relationships and conduct regular workshop visits.
- Provide technical support, troubleshooting assistance, and product guidance.
- Deliver technical training for workshops and distributors.
- Develop and maintain training content covering products, systems, diagnostics, and repair procedures.
- Conduct classroom, virtual, and hands-on practical training sessions.
- Represent the organization at industry events and trade shows.
- Collaborate with sales, marketing, and technical teams to support customer needs.
- Promote technical programs, certification initiatives, and network standards.
Benefits
- Annual Incentive Plan
- Paid time off
- 401k Plan
- Health Care Benefits
- Paid Holidays
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
