Workshop Training & Network Specialist, Passenger Car Aftermarket (West Coast)

ZF Group•Vernon Hills, IL

1d•$81,000 - $109,000•Remote

About The Position

This role is responsible for delivering training in various formats, developing and maintaining training content, and providing product expertise to internal and external customers. The specialist will also participate in project teams to identify training needs and creative delivery methods, remain current on industry trends, manage training projects, and deliver electric vehicle training. Additionally, the role involves warranty processing, customer resolution, and participation in industry events.

Requirements

Bachelor’s degree or equivalent experience
5+ years technical product training.
Extensive Product and Market knowledge
Microsoft Office, and superior presentation skills a must.
Excellent communication skills, presentation skills and training development skills required.
Up to 75% Travel required
Experience working in automotive technology industry.
HV/Hybrid Vehicle training

Responsibilities

Deliver training in a variety of formats, including instructor-led, webinars, video and e-learning.
Work with various teams to ensure the training curriculum is current with each product release update.
Develop and maintain training content that can be used in in-person and online training, as well as e-learning modules and videos.
Participate in project teams to identify ongoing training needs and creative delivery methods.
Provide product expertise to internal and external customers enabling a comprehensive understanding of ZF’s features and functionality.
Warranty processing and customer resolution Products Training curriculum and videos.
Remain current on industry trends and related technology.
Effectively manage training projects issues as necessary.
Deliver electric vehicle training per industry standards
Participate in ASE industry events