Workplace Technology Specialist

Pax8•Denver, CO

2d•$65,000 - $75,000•Onsite

About The Position

Pax8 is hiring a Workplace Technology Specialist in the USA (Denver, CO) to elevate the in-office meeting, event, and visitor experience through world-class workplace technology and smart automation. This role is a unique blend of technology and experience, where you will be responsible for ensuring the seamless operation of audio-visual (A/V) and meeting technology in various settings, from executive meetings to all-hands events and partner tours. You will also be involved in leveraging new tools and automation, including AI, to enhance user experiences and streamline processes. Life at Pax8 is characterized by a high-growth, high-energy environment where culture is personal, and curiosity, learning, and innovation are actively encouraged and supported.

Requirements

Proven experience supporting professional audio-visual (A/V) and meeting technology in environments such as corporate offices, live events, or production spaces.
Strong real-time troubleshooting instincts, with the ability to remain calm, diagnose issues quickly, and maintain the experience flow.
A service mindset with a genuine enjoyment of helping people and taking pride in making their experience smoother and more welcoming.
Considerable organizational skill and the ability to juggle multiple priorities across meetings, events, and day-to-day workplace support.
Clear, collaborative communication skills, with the ability to work well across teams and translate technical concepts into simple guidance.
Curiosity and confidence in exploring new tools, including AI and automation, to continuously improve workplace operations.
B.A./B.S. in a related field or equivalent work experience.

Nice To Haves

Experience with Microsoft Teams Rooms (or similar conferencing platforms).
Familiarity with ticketing/helpdesk systems (such as ServiceNow).

Responsibilities

Set up, operate, and maintain workplace A/V across meeting rooms, event spaces, and production environments.
Provide hands-on support during high-visibility events such as town halls, all-hands meetings, live events, and executive presentations, including real-time troubleshooting.
Collaborate with Events, IT, and Production/Studios teams to deliver polished, on-brand experiences.
Train employees on workplace meeting and A/V technology, creating guides for easy and repeatable set-ups.
Manage A/V vendors, contracts, and service relationships, coordinating escalations and preventative maintenance.
Provide welcoming and responsive support for employees and visitors to ensure the workplace is effortless and highly functional.
Manage room booking, visitor check-in, digital signage, and other workplace tech systems, tracking requests and using insights for improvement.
Identify opportunities to automate workflows, improve support journeys, and enhance work efficiency through AI-enabled tools and continuous improvement.