Workplace Services & Operations Professional

Samsung•Taylor, TX
•Onsite

About The Position

The Workplace Services & Operations (WSO) team member assists with special projects and executes Workplace Solutions team tasks. The role manages day-to-day support activities for projects such as the Taylor Office Expansion, T-Camp enhancement and maintenance, storage solutions, and space readiness. It also supports space planning and execution, including space-planning and operational tasks, service requests, and office-area modifications for on-site employees and staff. The position additionally supports WSO operations by maintaining the WSO Tracker, creating reports, and assisting managers with daily operational tasks.

Requirements

  • Bachelor’s degree or equivalent.
  • More than two years of space management experience or relevant experience.
  • Strong design experience, especially in office-space and furniture-layout design and vendor management.
  • Proficiency with computer applications such as CAD/Revit, PowerPoint, Excel, and MS Project.
  • Strong project-management and time-management skills.
  • Ability to troubleshoot issues and resolve them appropriately.
  • Ability to multitask and maintain detailed administrative records.
  • Excellent written and verbal communication skills.
  • Ownership mindset, strong work ethic, and ability to work as a team player.

Nice To Haves

  • Experience with space-management software such as Space Now and Nuvolo.

Responsibilities

  • Maintain the Workplace Solutions schedule for the T1 Office expansion using Excel, PowerPoint, the Tracker, and related tools.
  • Manage small Workplace Solutions projects from request through closeout, including T-Camp enhancements and storage solutions.
  • Request and compare vendor quotes based on cost, lead time, quality, and safety.
  • Maintain a decision log for Workplace Solutions projects, activities, and other projects.
  • Follow up on cross-team escalations involving IT, Security, EHS, Construction, vendors, and other groups.
  • Support space planning and execution, service requests, and office-area modifications.
  • Support WSO operations, including the WSO Tracker, report creation, and managers’ daily operational tasks.

Benefits

  • Medical, dental, and vision insurance.
  • Life insurance.
  • 401(k) matching with immediate vesting.
  • Onsite cafés and workout facilities.
  • Paid maternity and paternity leave.
  • Paid time off, two personal holidays, and ten regular holidays.
  • Wellness incentives.
  • Eligible full-time employees may receive MBO bonuses based on company, division, and individual performance.
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