Workplace & Recruiting Operations Specialist

Rillet • New York, NY

2d • $100,000 - $125,000 • Onsite

About The Position

As a Workplace & Recruiting Operations Specialist on the People & Talent team, you will help build the operational foundation behind Rillet’s growth. You will own the day-to-day experience of our NYC office, candidate coordination, recruiting operations, and new-hire onboarding. You will work closely with the People Ops Manager, recruiters, hiring managers, and IT to keep critical work moving while improving the systems behind it. This is a role for a high-ownership operator who can independently turn ambiguity into action. You move with urgency, manage details exceptionally well, close loops, and create structure where a clear process or owner may not exist yet. As Rillet grows, so will the role. You will have the opportunity to expand your ownership across Workplace, Talent Operations, and People Operations while helping design how the company scales. This is an NYC-based, highly in-person role. You must be within commuting distance of our NYC office or willing to relocate. You will be expected in the office Tuesday through Thursday and should be excited to work in person four to five days most weeks.

Requirements

• Three to five years of experience in recruiting operations, people operations, business operations, workplace operations, office management, or a similarly operational role.
• Highly organized and can manage multiple priorities with speed, accuracy, and strong attention to detail.
• Take ownership, act without waiting for perfect instructions, and consistently close the loop.
• Comfortable with ambiguity and can turn unclear problems into practical next steps.
• Communicate clearly, keep stakeholders informed, and document processes so others can move faster.
• Resourceful, curious, and excited to grow into broader responsibility as Rillet scales.

Nice To Haves

• Experience with Ashby or another modern ATS is preferred.
• Experience with Rippling, Justworks, AI-powered automation, or an early-stage startup is a plus.

Responsibilities

• Own the day-to-day experience of our NYC office, including candidate visits, new-hire first days, team lunches, events, supplies, and the details that make the workplace organized, welcoming, and high-energy.
• Run core recruiting operations, including interview scheduling, candidate communication, job postings, ATS workflows, funnel hygiene, and coordination across recruiters and hiring managers.
• Drive onboarding and offboarding from start to finish, partnering with People Operations and IT to ensure every detail is handled accurately and on time.
• Support essential People Operations work, including I-9s, employment verifications, HRIS updates, leave administration, compliance tasks, and time-sensitive employee requests.
• Turn repetitive or unclear work into scalable systems through stronger documentation, practical AI automations, templates, workflows, and integrations across the People and Talent stack.
• Spend much of your time running critical operations exceptionally well while progressively taking ownership of the systems and processes that allow the team to scale.

Benefits

• Strong salaries plus equity
• Top-tier health and dental insurance, premiums partially or fully covered for you, plus 90% coverage for dependents.
• Flexible PTO
• 9 company-wide holidays
• Team offsites

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed