Workplace / Office Manager
About The Position
Poetic is creating the next layer of human-computer interaction - combining the intelligence of AI with the reliability of software. We automate the most complex manual processes for the world's largest enterprises using a new English programming language that blends structured control flow with natural language instructions. Processes that once took hours can now be completed in a fraction of the time at superhuman quality. We are re-founding the largest industries that power your life from your hospitals to your banks to your insurance companies. Poetic is deployed globally, powering critical workflows for Fortune 500 companies with 98%+ quality across over half a million production runs. We’re hiring a high-agency Workplace Manager to own Poetic’s physical environment, facilities, and the operational details that keep the team running. You’ll manage everything from building security and vendor relationships to laptop provisioning and getting the dishwasher fixed. No task is beneath you, and no one will be looking over your shoulder. To be clear: this is not an EA role. You won’t manage calendars or book travel. You’ll own the workplace end to end so the rest of the team can focus on their work too. In addition, you will be organizing all of our events that we host monthly too.
Requirements
- 3+ years in workplace ops, office management, or facilities
- High agency: you don’t wait to be told, you don’t need to be managed, and you take pride in running a tight ship
- Hands-on facilities and property management experience
- Strong vendor negotiation and cost optimization skills
- Track record of building systems from scratch, not just maintaining them
- Calm, organized, and unfazed by the unglamorous side of the work
Nice To Haves
- Experience in a high-growth startup, VC firm, events business, or hospitality business
- Proven vendor negotiation, cost optimization, and operational rigor
- Has built systems from scratch and can create structure without being told how
- Extremely organized, proactive, calm under pressure, and high ownership
- High standards and strong taste - you notice what’s off and fix it
Responsibilities
- Build the checklist, the vendor pipeline, and the maintenance schedule from scratch.
- Manage facilities and property: maintenance, HVAC, security, building compliance (e.g. fire department assignments), space planning, and contractor coordination.
- Manage vendors end to end: sourcing, negotiation, contracts, invoicing, and performance for cleaning, catering, supplies, and IT equipment.
- Manage equipment provisioning: laptop ordering, setup, and inventory.
- Enhance employee experience: build milestone programs (birthdays, anniversaries), scout and book venues for events and launches, and keep shared spaces clean, stocked, and functional.
- Coordinate onboarding logistics: day-one readiness for new hires and work trials.
- Handle operational administration: support employee visa logistics, serve as a full-time company agent for tax registrations and compliance filings, and contribute to the employee handbook (holidays, expense policy, office norms).
- Organize events, including planning, vendor coordination, physical setup organization, design, and anything else needed to make great high-touch events.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
