Workplace Experience Coordinator

GTT•Reston, VA

1d•Onsite

About The Position

The Workplace Experience Coordinator is responsible for ensuring a best-in-class end-to-end workplace experience for all employees and external guests across a designated office site, driving a sense of experience for each employee and visitor to the office.

Requirements

Excellent communication and interpersonal skills; ability to effectively manage feedback from employees and site stakeholders.
Develop strong and respectful working relationships with teammates, peers, and stakeholders.
Take ownership and work independently on tasks and projects with little supervision.
Effectively convey ideas, solutions, and problems with manager, peers, and customers.
Embody a One Team mentality; enthusiastic to work with and learn from others.
Tech-savvy and quick to learn new systems and applications.
Proficient in Google Workspace , Excel , and other online productivity tools.
Strong organizational and administrative skills with the ability to manage multiple priorities effectively.
Strong technical aptitude with the ability to quickly learn and navigate new online systems and software, including Google Workspace and Microsoft Excel.
Highly organized with excellent attention to detail and time management skills.
2 years of workplace programs, facilities, employee experience, events, and/or site management experience.
Strong customer service skills that involve solving more complex issues, actively listening to employee feedback and implementing suggestions for improvement.
Experience in organizing events and managing small projects efficiently.
Experience working with cross-functional teams.
Ability to collect and analyze feedback to improve workplace services.
A proven ability to be a self-starter capable of driving results without significant supervision.
Exceptional organizational skills, ability to multi-task and successfully coordinate multiple projects simultaneously; ability to prioritize activities effectively, while ensuring a high level of accuracy and attention to detail.
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Nice To Haves

Office management or administrative experience is a plus.
Familiarity with facility management principles and operations is a plus.

Responsibilities

Ensure a best in class end-to-end workplace experience for all employees and external guests across your designated office site; driving a sense of experience for each employee and visitor to the office.
Oversee Workplace Service operations including mailroom, janitorial, food & beverage, copy/print business supply hub, fitness centers, storage, employee events/programs, and other amenities.
Manage in-office food services program; ensuring healthy variety in a cost effective way.
Manage the activities of the on-site contractors, providing guidance and support, and ensuring all contracted services are being provided.
Develop, plan, and execute employee events in the office based on employee feedback and interests.
Coordinate logistics for internal events, including catering, setups, and communications.
Monitor and evaluate the success of workplace events, making recommendations for future improvements.
Manage Operational Expenses for assigned cost centers; efficient use of budget, tracking and reporting expenses, and vendor accountability.
Reporting out on a monthly and quarterly basis.
Partner with Real Estate, Facilities, Security, and Health and Safety to ensure compliance and best practices within the workplace.
Partner with the Occupancy Planner on any space planning needs for the office, including team seating changes, ensuring layout, workflow, storage, and aesthetics of spaces align with intended purpose, promoting efficiency and productivity.
Partner with the facility management team to ensure systems are in working order and provide an ideal atmosphere for employee and external guests.
Stakeholder management through strong working relationships, partnership, and effective communication.
Partner with cross-functional partners to create an inclusive and collaborative work environment.