Workplace Experience Coordinator

Aston Carter•Reston, VA

3d•$28 - $28•Onsite

About The Position

This role is responsible for ensuring a best-in-class end-to-end workplace experience for all employees and external guests across a designated office site, driving a sense of experience for each employee and visitor. The coordinator will oversee various workplace service operations including mailroom, janitorial, food & beverage, copy/print business supply hub, fitness centers, storage, employee events/programs, and other amenities. They will manage the in-office food services program, ensuring healthy variety in a cost-effective way, and manage the activities of on-site contractors, providing guidance and support. The role involves developing, planning, and executing employee events based on employee feedback and interests, coordinating logistics for internal events, and monitoring their success. Additionally, the coordinator will manage operational expenses for assigned cost centers, reporting out monthly and quarterly, and partner with Real Estate, Facilities, Security, and Health and Safety to ensure compliance and best practices. Collaboration with the Occupancy Planner on space planning needs and with the facility management team to ensure systems are in working order are also key responsibilities. Stakeholder management through strong working relationships and partnership, and partnering with cross-functional teams to create an inclusive and collaborative work environment are essential.

Requirements

2+ years of relevant experience
Strong technical aptitude with the ability to quickly learn and navigate new online systems and software, including Google Workspace and Microsoft Excel
Highly organized with excellent attention to detail and time management skills
Ability to lift and move items weighing 20-30 lbs as needed (infrequent requirement)
Excellent communication and interpersonal skills; ability to effectively manage feedback from employees and site stakeholders.
Develop strong and respectful working relationships with teammates, peers, and stakeholders.
Take ownership and work independently on tasks and projects with little supervision.
Effectively convey ideas, solutions, and problems with manager, peers, and customers.
Embody a One Team mentality; enthusiastic to work with and learn from others.

Nice To Haves

Office management or administrative experience is a plus

Responsibilities

Ensure a best in class end-to-end workplace experience for all employees and external guests across your designated office site; driving a sense of experience for each employee and visitor to the Qualtrics office.
Oversee Workplace Service operations including; mailroom, janitorial, food & beverage, copy/print business supply hub, fitness centers, storage, employee events/programs, and other amenities.
Manage in-office food services program; ensuring healthy variety in a cost effective way.
Manage the activities of the on-site contractors, providing guidance and support, and ensuring all contracted services are being provided.
Develop, plan, and execute employee events in the office based on employee feedback and interests.
Coordinate logistics for internal events, including catering, setups, and communications.
Monitor and evaluate the success of workplace events, making recommendations for future improvements.
Manage Operational Expenses for assigned cost centers; efficient use of budget, tracking and reporting expenses, and vendor accountability. Reporting out on a monthly and quarterly basis.
Partner with Real Estate, Facilities, Security, and Health and Safety to ensure compliance and best practices within the workplace.
Partner with the Occupancy Planner on any space planning needs for the office, including team seating changes, ensuring layout, workflow, storage, and aesthetics of spaces align with intended purpose, promoting efficiency and productivity.
Partner with the facility management team to ensure systems are in working order and provide an ideal atmosphere for employee and external guests.
Stakeholder management through strong working relationships, partnership, and effective communication.
Partner with cross-functional partners to create an inclusive and collaborative work environment.