Workplace Experience Coordinator

Checkout.com•San Francisco, CA

1d•$47,300 - $55,700•Hybrid

About The Position

The Workplace Experience Coordinator will be responsible for creating a seamless, engaging, and efficient workplace experience at our San Francisco Office. This role is central to ensuring office operations run smoothly, budgets are effectively managed, and employees feel connected through thoughtfully planned events and engagement activities. The ideal candidate is detail-oriented, resourceful, and thrives in a fast-paced environment with multiple stakeholders. This position is located in our San Francisco Office and follows a hybrid schedule of at least 3 days in the office (Tue-Thu) with in-person meetings on Mondays and Fridays, when needed. This is an exempt full-time position.

Requirements

1-3 years of experience in office management, workplace operations, or facilities management, preferably in a fast-growing or multi-office environment.
Experience managing budgets, processing invoices, and vendor negotiations.
Proven ability to organize and execute engaging events and employee programs.
Excellent organizational, problem-solving, and multitasking skills with strong attention to detail.
Strong interpersonal and communication skills; able to partner effectively across People, Finance, Procurement, and external vendors.
Strong ownership and self-initiative, bias for action and continuous learning and improvement.
Ability to perform duties in a professional office environment, including extended periods of standing, walking, and desk-based work.
Ability to occasionally lift, move, or carry office supplies, equipment, and event materials (typically up to 25–30 pounds).
Ability to set up meeting rooms, events, and office spaces, which may involve bending, reaching, and light physical activity.
Ability to respond to on-site operational needs, including navigating multiple office areas throughout the day.

Nice To Haves

Proficiency with workplace tools and systems (e.g., ZIP, BREX, Coupa, Brivo, Sharebite, Google Workspace, Workday) is a plus.
Bachelor’s degree in Business Administration, Hospitality, Human Resources, or related field preferred.

Responsibilities

Oversee daily San Francisco office operations, serving as the primary point of contact for guests, employees, and vendors to ensure a professional arrival experience.
Manage seating arrangements, floor plans, and meeting room systems to support a dynamic hybrid work model.
Own all access protocols, including badge management, security system oversight, and compliance with health and safety standards.
Act as the lead point of contact for building management regarding maintenance, repairs, and office functionality.
Manage shipping/receiving, courier coordination, and the physical setup for new hire orientations.
Source and manage relationships with all US service providers, including janitorial, Food & Beverage (stocking/snack programs), and maintenance servicing the assigned office.
Coordinate office moves, expansions, and space planning in collaboration with Real Estate and leadership teams.
Oversee the lifecycle of office supplies and equipment, ensuring high-quality standards and consistent stocking levels available for office consumption.
Plan and execute a diverse calendar of in-person and virtual events, including social and wellness activities, holiday celebrations, striving for alignment with other offices’ activities to ensure a seamless experience across locations.
Partner with business leaders to facilitate high-stakes gatherings such as leadership summits, team off-sites, and community initiatives.
Collaborate with the People Team to champion engagement committees and translate company values into tangible workplace experiences.
Manage internal announcements regarding office updates, events, and workplace initiatives.
Monitor all expenses related to the Workplace Experience function for the assigned office, tracking monthly spend against forecasts and reporting variances to leadership.
Process purchase orders (POs) and invoices, ensuring accurate cost allocation in partnership with Finance and Procurement.
Implement tools to track Workplace KPIs, including event participation rates, budget adherence, and employee satisfaction scores.
Monitor employee feedback channels to proactively identify and implement improvements to office design and services.