Workplace Exp Coordinator

Aston Carter•Littleton, CO

4d•Onsite

About The Position

As a Workplace Experience Coordinator, you will be responsible for delivering an outstanding customer service experience to both employees and guests at a designated facility. Your role will involve serving as the first point of contact for visitors, ensuring their experience is both welcoming and seamless.

Requirements

High School Diploma or GED with up to 2 years of job-related experience.
Ability to follow basic work routines and standards.
Effective communication skills to exchange straightforward information.
Working knowledge of Microsoft Office products, including Word, Excel, and Outlook.
Strong organizational skills with an inquisitive mindset.

Nice To Haves

Experience in customer service, administrative support, property maintenance, calendar management, and event coordination.

Responsibilities

Greet all individuals entering the facility with a friendly and welcoming demeanor.
Issue visitor and parking passes while adhering to security protocols.
Answer telephone calls professionally to create a memorable first impression.
Create presentations and address various-sized groups effectively.
Arrange and confirm recreational, dining, and business activities as requested.
Manage janitorial and maintenance work orders as necessary.
Coordinate and execute workplace services including mail, office supplies, and onboarding.
Address inquiries or complaints from employees, guests, and co-workers, providing solutions in a professional customer service-driven manner.
Organize and manage on-site events, including securing event space, setting up and tearing down rooms, and delivering supplies.
Follow property-specific security and emergency procedures, notifying appropriate parties to ensure safety.
Coordinate with vendors who supply services or goods to the workplace.
Communicate detailed and complex information within the team and follow specific directions provided by management.
Complete other administrative tasks as assigned.