Workplace Experience Contractor

Zeta Global•San Francisco, CA

17h•Onsite

About The Position

Zeta Global is seeking a hands-on, self-directed Workplace Experience Coordinator for a 6-month contract in their San Francisco office. This is an on-site role, four days a week (Monday–Thursday, 9:00 AM–5:00 PM PST), focused on keeping the office running smoothly and delivering a great day-to-day experience for employees and visitors. The role involves stepping into established programs, vendor relationships, and event cadences, requiring the ideal candidate to ramp up quickly, work independently, and manage multiple tasks effectively. The coordinator will be the on-site representative for the workplace in San Francisco, serving as the primary point of contact for employees and visitors.

Requirements

3+ years in workplace experience, office management, or facilities coordination.
Proven ability to ramp quickly and operate independently with minimal supervision — comfortable stepping into existing programs and vendors.
Strong organizational, multitasking, and time-management skills.
Excellent written and verbal communication.
Proactive problem-solver with attention to detail and discretion.
Proficiency with Google Workspace, Slack, Microsoft Office, and office management tools.
Warm, service-oriented demeanor and a customer-first mindset.
Available for the full 6-month term, on-site Monday–Thursday.

Responsibilities

Oversee day-to-day operations of the SF office, ensuring a clean, safe, and productive workspace.
Manage facility ticket requests promptly, coordinating maintenance and vendor support.
Supervise office access, including provisioning badges for employees and contractors.
Track and order office supplies; keep the office, kitchen, and bathrooms fully stocked.
Maintain the in-office food and beverage experience and support catering orders within budget and dietary needs.
Review and reconcile transactions on the office facilities card.
Execute the existing cadence of monthly office events and celebrations.
Own SF office communications: event flyers, calendar invites, weekly updates, and office TV displays (birthdays, anniversaries, new hires, events).
Run SF new hire onboarding logistics, including workstation setup and day-one experience.
Monitor employee feedback channels and escalate issues as needed.
Serve as a professional, welcoming presence at reception for employees, clients, and visitors.
Manage incoming mail and general front-desk inquiries.
Partner with IT and People & Culture on in-flight workplace initiatives and company-wide events.
Support office health, safety, and compliance standards.