Workplace Coordinator (Contractor)

GoFundMeSan Francisco, CA
$35 - $40Onsite

About The Position

GoFundMe is seeking a friendly, organized, and proactive Workplace Coordinator (Contractor) to manage their San Francisco office. This role is central to ensuring the workplace runs smoothly, safely, and inclusively, acting as the primary point of contact for employees and visitors. The position involves close collaboration with the Workplace, IT, and People teams to enhance the in-office experience. Candidates must be located in the San Francisco Bay Area and be available to work in the office three days a week (Monday, Wednesday, and Friday).

Requirements

  • 1–2 years of experience in a front desk, office coordinator, facilities, or hospitality role — preferably in a tech or startup environment.
  • Strong interpersonal skills with a warm, professional, and inclusive presence.
  • Highly organized with exceptional attention to detail and the ability to juggle multiple priorities.
  • Comfortable using Google Workspace (Gmail, Calendar, Drive), Slack, and office management tools; quick to pick up new software.
  • A proactive, solutions-oriented mindset — you notice what needs to be done and take initiative.
  • Ability to handle confidential information with discretion and professionalism.
  • Comfortable with light physical tasks: lifting packages (up to 30 lbs), rearranging furniture, carrying supplies between floors, and walking to nearby post office or vendor locations.

Nice To Haves

  • Experience with access control systems (Brivo, Lenel, Kastle, or similar) is a plus.

Responsibilities

  • Serve as the welcoming point of contact for all employees, visitors, contractors, and candidates, creating a warm, inclusive first impression.
  • Manage visitor sign-in using a visitor management system, issue temporary badge access, and notify employee hosts of arrivals.
  • Maintain a tidy, organized, and inviting reception area and lobby.
  • Manage office supplies inventory and proactively reorder to avoid shortages, tracking spend within budget.
  • Oversee parking validation inventory — restocking, distributing, and tracking usage.
  • Support day-to-day office operations and help maintain a productive, well-functioning workplace environment.
  • Receive, sort, scan, log, and distribute incoming mail and packages promptly.
  • Prepare and dispatch outgoing mail and packages via USPS, FedEx, UPS, or courier as needed.
  • Coordinate with building management for any large-scale delivery logistics.
  • Support the Workplace team with office events — including setup, vendor coordination, catering logistics, and teardown.
  • Assist with space reconfiguration for team meetings, all-hands meetings, off-sites, and celebrations.
  • Manage the weekly lunch orders and assist with catering coordination for events.
  • Help maintain a workplace culture that reflects GoFundMe's values: collaboration, belonging, and a great employee experience.
  • Support workplace security by conducting routine visual and physical inspections of the suite and surrounding areas.
  • Respond to and help coordinate emergency procedures (medical, fire, security incidents) in partnership with Global Security, building management, and the People team.
  • Assist with security-related onboarding tasks for new hires, including system access setup and facility orientations.
  • Act as a resource for employees and visitors with questions about office amenities, parking, building policies, and local area information.
  • Triage and resolve day-to-day workplace requests; escalate facilities, IT, or HR-related issues to the appropriate team.
  • Respond to requests via Slack, ticketing systems (e.g., Jira Service Management, ServiceNow), or email in a timely and professional manner.

Benefits

  • Competitive pay
  • Comprehensive healthcare benefits
  • Financial assistance for things like hybrid work
  • Family planning assistance
  • Generous parental leave
  • Flexible time-off policies
  • Mental health and wellness resources
  • Learning, development, and recognition programs
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