Workplace Experience Ambassador

Aston Carter•Nashville, TN

3d•$25 - $26•Onsite

About The Position

The Workplace Experience Ambassador plays a crucial role in ensuring that all building spaces are appropriately set up and maintained to enhance the experience of all parties. This role involves interacting with a diverse range of teams and providing exceptional customer service. This is a contract-to-hire position, located in Nashville, TN, with a shift from Monday to Friday, 8am to 5pm.

Requirements

Outstanding customer service skills with the ability and confidence to communicate with customers at all levels, both written and verbal.
Self-motivated with a confident and energetic attitude.
Ability to work with other team members and act as an ambassador of the team.
Detail-oriented and organized.
PC literate with proven ability to manage daily activities using various platforms.
High school diploma or GED required.
Experience in reception, concierge, or related field.

Nice To Haves

Catering or hospitality experience preferred.
2 years of hospitality experience preferred.

Responsibilities

Provide excellent customer service to all internal and external visitors.
Manage all front-of-house services and appropriately direct incoming queries.
Plan and assist with the physical setup of events and meeting spaces, including furniture, signage, and equipment.
Maintain and update daily records of space and room bookings, as well as up-to-date event calendars.
Support other facilities team services as required.