Workplace Change Specialist - North America

Arcadis•Toronto, ON

33d

About The Position

As an Arcadian, you already help us deliver world leading sustainable design, engineering, and consultancy solutions for natural and built assets. You are part of our global business comprising 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can continue to solve the world’s most complex challenges and deliver more impact together. Role description: Ensure workplace employee experience is implemented across the region in alignment with office classification and purpose. Drive engagement strategies that support global workplace objectives and foster a consistent, high-quality experience for employees across all sites.

Requirements

Experience in change management and employee engagement within corporate environments.
Strong understanding of workplace strategies and office classification principles.
Ability to interpret data insights and translate them into actionable engagement/change plans.
Excellent stakeholder management skills.

Nice To Haves

Relevant qualifications in change management (APMG/PROSCI) and workplace experience preferred.

Responsibilities

Work with Workplace Directors to align experience and engagement strategies across regions.
Ensure a comprehensive, employee-driven approach to engagement across all project and operations activities.
Partner with Global Workplace Engagement Specialist and Data Analyst to integrate employee experience insights, financial targets, and business expectations into the design and operation of a location.
Collaborate closely with service providers, operations managers and location directors to measure site acceptance and implement modifications.
Drive purposeful encounters that enhance employee experience on-site.
Coordinate and implement Change Management Plans and engage with global and local communications teams to support communication in alignment with global frameworks and procedures.
Develop and maintain internal websites required for managing workplace experience in collaboration with Operations Director, service providers and internal communication functions.
Monitor change awareness, adoption, and acceptance during transition to BAU with location stakeholders.
Set up feedback channels and undertake local surveys, pre and post project, to support and reinforce change.
Create a sense of shared ownership and co-create solutions with leadership and local stakeholders.
Bring clarity and manage anxiety in others through clear communication and inspiring storytelling.
Build trust through authenticity, demonstrating integrity and courage regarding own convictions.
Support global workplace strategy by ensuring consistent employee experience across regions.
Collaborate with CRE, Operations, and Design & Experience teams to integrate change management into project delivery.
Regional change management planning and execution; measurement and reporting of adoption and engagement metrics.
Regional workplace strategy and employee experience initiatives.
Engagement approaches that do not align with global frameworks or office classification guidelines.