Workforce Recruitment and Retention Navigator

Center for Youth Services•Rochester, NY

About The Position

The Workforce Recruitment and Retention Navigator supports young people in finding meaningful employment and retaining their jobs. The role focuses especially on helping youth over age 16 secure higher-level positions and new opportunities. The Navigator recruits participants, assesses their skills and needs, and helps them establish academic and employment plans and goals. The position provides job-readiness information and support, maintains records and data, and identifies businesses that can offer internships and employment opportunities. The Navigator builds workforce readiness through hard-skill and soft-skill training, develops employer partnerships, and supports job matching and post-placement retention. The role also coordinates with participants’ support systems and may provide transportation to program events and activities as needed. This is a full-time position scheduled for 35 hours per week, Monday through Friday, from 9:00 a.m. to 4:30 p.m. The pay rate is $22 to $24.75 per hour.

Requirements

Bachelor’s degree in Human Services, or an equivalent combination of experience and education.
Knowledge of youth asset development and risk reduction theory.
Knowledge of youth-serving systems, community resources, partnerships, and collaborations.
Valid driver’s license.
Excellent verbal and written communication skills.
Excellent training, presentation, and teaching skills.
Basic knowledge of Microsoft Office.

Responsibilities

Promote the project and recruit participants.
Screen and qualify applicants.
Use evidence-based, ongoing assessment processes for individuals entering the program and establish clear expectations for participation.
Provide workforce readiness training in technical or vocational hard skills and soft skills.
Develop partnerships with employers, understand their needs, and align training and resources to prepare participants to meet those needs.
Educate employers about incentives, the benefits of hiring individuals from poverty and diverse backgrounds, and ways to engage the community effectively.
Conduct post-placement follow-up and provide retention support to individuals and employers.
Deliver intentional job-matching services that reflect participants’ interests and potential and support placement in jobs with living wages, comprehensive benefits, and opportunities for growth.
Assist with the development and maintenance of job-readiness training.
Meet frequently with participants to assess and review needs, assist with subsidized and unsubsidized employment, review and support academic and employment goals, and provide appropriate service referrals and linkages.
Maintain contact with participants’ support systems, including parents, schools, and referral sources, and provide ongoing information.
Provide transportation to participants for program events and activities as needed.
Maintain appropriate records and collect program data.
Identify quality businesses that can provide internship and employment opportunities for youth.