Workforce Program Assistant

Goodwill of Western NYBuffalo, NY
Onsite

About The Position

Make a Difference While Building Your Career At Goodwill of Western New York, we believe in the power of work to change lives. As a Workforce Program Assistant, you’ll play a key role behind the scenes helping ensure our Goodskills Career Builder program runs smoothly and supports individuals on their path to meaningful employment. If you are highly organized, detail-oriented, and passionate about helping others succeed, this is an opportunity to make a real impact every day.

Requirements

  • 1–3 years of administrative or office support experience
  • Strong organizational skills and attention to detail
  • Ability to manage multiple tasks and meet deadlines
  • Clear, professional communication skills
  • Experience with Microsoft Office 365 (Excel, Outlook, Word)
  • Comfort working with data, systems, and documentation
  • A commitment to handling confidential information with care

Nice To Haves

  • Experience with databases or case management systems.

Responsibilities

  • Coordinating schedules, calendars, and program logistics
  • Preparing materials for orientations, trainings, and graduation events
  • Maintaining accurate participant records and program documentation
  • Entering and managing data in program systems and tracking tools
  • Communicating with participants, graduates, and partners
  • Supporting staff with administrative tasks that keep the program running efficiently

Benefits

  • We regularly review our pay and benefits to stay competitive!
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