Workforce Development Supervisor (51503)
About The Position
The Workforce Development Supervisor provides leadership and oversight for the delivery of vocational services within WestCare Residential Programs. This position ensures that employment-focused programming is implemented effectively, aligns with contractual and regulatory requirements, and supports positive client outcomes. The Workforce Supervisor reports to the Regional Vice President as needed and provides ongoing updates, performance data, and program recommendations. Additionally, this role serves as a representative of WestCare in community meetings, partnerships, and stakeholder engagements, strengthening external relationships and advancing workforce development opportunities for program participants.
Requirements
- Ability to work collaboratively with others in a manner that is pleasant and professional.
- Strong supervision and leadership skills.
- Ability to work well in a team environment.
- Ability to exercise good judgment and discretion.
- Ability to operate a computer and complete documents in Microsoft Word program formats or the ability to learn.
- Ability to respond as needed to crisis situations in an efficient manner.
- Ability to complete work tasks within scheduled work hours.
- Excellent verbal and written communication skills.
- Willing to seek out new work projects and contribute ideas and efforts to the constant improvement of WestCare services.
- Valid Florida driver’s license.
- 5 years recent management or supervisory experience.
- A minimum of a Bachelor of Science or Bachelor of Arts Degree from an accredited college or university in social work, psychology, childhood education, education counseling and/or similar course of study; or comparable years of qualifying experience.
Responsibilities
- Interview, hire, and onboard residential employment staff, in consultation with the Program Director, Regional Vice President, Human Resources, and other relevant personnel.
- Provide guidance, support, and mentorship to employment staff, promoting a positive and productive team environment.
- Develop staff schedules and assign daily responsibilities to maintain adequate coverage for all shifts.
- Conduct performance evaluations for employment staff and provide recommendations to the Regional Vice President regarding advancement and retention.
- Responsible for overseeing training, supervision, and scheduling of all employment staff and volunteers at site.
- Responsible for monitoring and assisting with all aspects of employment services for all clients.
- Responsible for overseeing the recruitment, training and monitoring the interactions and responsibilities of the mentors and staff.
- Responsible for direct supervision of all employment staff and veteran mentor volunteers.
- Provide quality assurance reviews as requested.
- Write and submit required reports and/or provide appropriate data as required by the project grant and as assigned.
- Responsible for facility compliance with health, fire and other regulatory standards.
- Acts as WestCare GulfCoast Florida representative/liaison with other agencies regarding all Client/Service issues.
- Attend regular professional education classes/workshops to continuously upgrade job skills or promote the image of the agency.
- Respond to all emergency situations that would necessitate the Workforce Development Supervisor’s intervention.
- Assist with coordinating staff and mentor’s schedules and activities.
- Assist other WestCare GulfCoast Florida staff as needed in a collaborative manner to promote cooperation and portray a professional image to the community.
- Embrace and embody the mission, vision, guiding principles, clinical vision and goals of WestCare Foundation.
- Other relevant duties as assigned.
Benefits
- Pre-employment drug test
- Pre-employment physical
- Criminal background check
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What This Job Offers
Job Type
Full-time
Career Level
Manager
