Workforce Development Supervisor

TeleverdePhoenix, AZ
$45,000 - $55,000Hybrid

About The Position

The Workforce Development Supervisor (WDS) will work on programs and support activities directly related to achieving the mission, vision, and objectives of the Foundation. This role will be responsible for providing classroom oversight and educational and training support for one of our Career PATHS Workforce Development Centers. Due to the nature of the Foundation, this individual may work with everyone from clients, volunteers, community partners, departments of corrections and management and must be capable of effectively representing the Foundation to wide variety of audiences. This role is a key to the success of our participants and our programs.

Requirements

  • Associate degree or equivalent years of experience
  • 2-3 years of case management, adult education, non-profit program management or other relative experience
  • Ability to clear DOC visitor background clearance process
  • Comfortable leading or facilitating training and group discussion sessions; equally comfortable interacting with currently and formerly incarcerated individuals
  • Ability to work cooperatively with staff, volunteers, and Departments of Corrections

Nice To Haves

  • Career counseling, addiction/recovery/trauma counseling education or experience a plus

Responsibilities

  • Provide oversight and management of activities necessary to ensure client engagement throughout the Career PATHS program, including completion of required and recommended program activities.
  • Work directly with clients to ensure their successful completion of all required training activities.
  • Provide oversight and facilitation of Career PATHS programs at the department of corrections.
  • Understand and support department of corrections requirements and guidelines and maintain adherence/ensure compliance to facility rules and security requirements.
  • Monitor, measure and ensure documentation of key KPIs for engagement and results of clients, with a focus on ensuring effectiveness, opportunities for improvement and accurate reporting.
  • Utilize technology to track and report on the activities and results of programs, participants, volunteers, grants and partners.
  • Support changes and interventions to ensure project goals are achieved.
  • Collaborate with program management team to ensure effective facilitation of approved programs and curriculum.
  • Coordinate and support the facilitation and involvement of external instructors, volunteers, and visitors.
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