Workforce Development Consultant

Kent State•Kent, OH

1d•$42,357 - $46,889•Onsite

About The Position

This role serves as part of a team to support workforce development in regions served by Kent State University. The Workforce Development Consultant will form and nurture relationships with key external and internal partners, collaborate with partners to identify training needs, and report to a designated supervisor.

Requirements

Bachelor’s degree.
Two years' experience in outreach, sales, training and development, or related experience.
Ability to travel regionally.
Written and interpersonal communication skills.
Sales skills.
Ability to adhere to deadlines.
Proficiency in utilizing client relationship management (CRM) software.
Ability to maintain client relationships.
Considerable attention to detail.
Ability to maintain a high level of customer service.
Ability to ensure consistent progress toward established revenue and engagement goals.
Ability to maintain accurate and up-to-date client records.
Ability to maintain deep knowledge of industry trends, workforce needs, and university products to effectively position offerings in a competitive marketplace.
Must pass a security check.

Responsibilities

Conduct in-person sales calls, on-site consultations; travel regionally to share information and close business sales.
Engage in proactive business development activities to identify and cultivate new clients, including initial outreach to organizations with no prior relationship.
Represent the university at industry events, employer sites, and community meetings to generate leads, expand networks, and increase visibility of university services.
Utilize consultative selling techniques to diagnose organizational workforce challenges and recommend appropriate university programs, short-term training, and customized solutions.
Manage sales pipeline, from lead generation through contract execution that aligns to established revenue and engagement goals.
Prepare and present proposals, contracts, pricing, and training plans that align organization's needs and the university's solutions.
Maintain client records using client relationship management (CRM) software to track contacts, meetings, opportunities, and outcomes.
Participate in product evaluation utilizing unit evaluation tools as well as client feedback and suggest product revision, new products, and products to be sunset as appropriate.
Meet and track performance toward established sales goals.
Collaborate with leadership and marketing to create and distribute marketing materials promoting products.
Nurture long-term client relationships through regular follow-up, on-site engagement, and identification of repeat or expanded business opportunities.
Contribute to overall unit effectiveness by sharing market intelligence, supporting team goals, and continuously improving sales and outreach practices.
Perform related duties as assigned.