Workforce Development Specialist

Career Team•McKinney, TX
•$45,000 - $55,000•Onsite

About The Position

Career Team is seeking a Workforce Development Specialist to provide Employer Services required under the Wagner-Peyser Act to job seekers and employers in a Workforce Solutions Office. The role builds relationships with local employers, supports recruitment and job placement, organizes hiring events, delivers labor-market and employment presentations, and connects employers and job seekers with workforce programs and resources. It also includes career planning, participant tracking, service documentation, and maintaining compliance with program requirements, privacy rules, and nondiscrimination procedures. The position is onsite in North Central Texas and requires 25% travel within and outside the designated worksite.

Requirements

  • At least a high school diploma.
  • At least two years of full-time experience in direct human resource recruiting, social work, case management, business consulting, or workforce development.
  • Strong understanding of workforce solutions, job placement strategies, and employer engagement practices.
  • Excellent communication and interpersonal skills, including the ability to build and maintain business relationships.
  • Ability to analyze data, identify trends, and provide strategic recommendations to improve business outcomes.
  • Familiarity with labor-market trends, employment laws, and regulations affecting businesses.
  • Proficiency with Microsoft Office Suite and CRM software.
  • Ability to work independently and collaboratively.
  • Strong organizational skills, attention to detail, and ability to manage multiple projects.
  • Commitment to high-quality consulting services and client satisfaction.
  • Flexibility to adapt to changing priorities and business needs.
  • Strong relationship-building skills and ability to gather information and provide solutions that exceed expectations.
  • Ability to multitask in a fast-paced environment, with strong listening and problem-solving skills.
  • Ability to work with minimal supervision and effectively as part of a team.
  • Valid driver’s license.

Nice To Haves

  • Bilingual or multilingual.
  • Training in Trauma-Informed Care, evidence-based practice, and/or whole-family services.

Responsibilities

  • Establish and maintain professional relationships with local businesses and organizations through outreach that addresses local labor-market needs and in-demand industries.
  • Assist employers with WorkInTexas.com registration and job postings, and recruit, screen, and refer qualified job seekers.
  • Plan and conduct recruiting and hiring events for employers and job seekers using in-person and virtual platforms.
  • Present employment opportunities and labor-market information to employers and program participants.
  • Refer employers to the Business Services Unit to develop agreements for On-the-Job Training, Subsidized Work Experience, Transitional Jobs, and other programs.
  • Follow up with employers to assess service quality and referral quantity.
  • Ensure farmworkers are informed of employment terms and conditions in intrastate and interstate clearance orders.
  • Coordinate with the Center Manager and program staff to match job seekers with work-based learning opportunities.
  • Refer job seekers to workshops, orientations, financial and basic literacy services, and community resources.
  • Provide career planning and advisement to support job placement, advancement, and retention.
  • Review employment and placement plans, identify barriers, and refer customers to resources to address them.
  • Document services and enter case notes in WorkInTexas.com for job seekers and employers to demonstrate Wagner-Peyser service compliance.
  • Track program participation, job placements, and new employer partnerships.
  • Monitor when job seekers find work independently or receive services supporting placement and retention.
  • Collect and electronically file required documentation for data accuracy, compliance, and performance outcomes, including 10-week claimant, TTA, and STARR documentation, within required timelines.
  • Protect the security and confidentiality of customers’ personal identity data.
  • Comply with priority-of-service requirements, nondiscrimination procedures, and workforce-service complaint procedures.
  • Approach each day and task with a “ZAG” mindset.
  • Perform other duties assigned by the immediate supervisor that are consistent with the role and business needs.

Benefits

  • Medical benefits.
  • Dental benefits.
  • Vision benefits.
  • Life insurance.
  • Short- and long-term disability benefits.
  • 401(k), available after 90 days of employment.
  • Paid time off.
  • Paid holidays.
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