Workforce Development Specialist

Eckerd Connects•Spartanburg, SC

About The Position

The Workforce Development Specialist supports workforce employment services by engaging with employers, participants, and community organizations. The role promotes program participation and success, develops subsidized placements, and helps ensure participants are prepared for employer needs. It also supports accurate program documentation, data entry, placement tracking, and marketing activities such as recruitment sessions and job fairs. Eckerd Connects provides Workforce Innovation and Opportunity Act (WIOA) services through contracts with the U.S. Department of Labor and local workforce boards. Its programs provide career pathways and training opportunities for youth, adults, and dislocated workers, including occupational skills training, customized training, on-the-job training, incumbent worker training, and transitional employment. Youth services include development, academic instruction, career and technical education, and access to the 14 WIOA Youth Elements. The organization also develops employer networks and industry or sector partnerships.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of relevant work experience hiring, training, and managing staff.
  • Past experience working with the targeted population.
  • Excellent people skills and the ability to build relationships.
  • Ability to work effectively with a diverse group of participants, staff, and community members.
  • Basic knowledge and understanding of issues affecting people with barriers and disabilities.
  • Appropriate and valid state driver's license, ability to meet Eckerd's Auto Insurance requirements, and ability to drive for business purposes.
  • Ability to travel up to 40% of the time.
  • Must pass a drug screen in compliance with the Substance Abuse and Drug-Free Workplace policy.

Nice To Haves

  • Related bachelor's degree from an accredited college or university.

Responsibilities

  • Attend and conduct community activities related to employment services, and regularly connect with employers and community organizations to market and enrich the program and participant success.
  • Maintain regular contact with employers to monitor employment satisfaction and suggest refinements to requirements to better prepare participants and meet hiring needs.
  • Work with participants to develop assigned subsidized placements, complete Worksite Agreements accurately, and clearly review policies and processes with participants and employers.
  • Assist in developing and documenting job duties, and regularly follow up with employer and participant surveys to assess program satisfaction and success.
  • Develop or strengthen relationships with local employers, colleges, the military, and social service agencies to fulfill contractual objectives.
  • Enter client and employer activity data into internal or state systems; maintain participant records; perform filing and general clerical functions; and track and report placement activities.
  • Work with staff to identify job placement concerns and propose solutions.
  • Support program marketing, including specialized recruitment sessions and job fairs.
  • Understand Labor Market Information and demand occupations, and monitor employment trends.

Benefits

  • Low-cost medical, dental, and vision insurance
  • 19 days of paid time off in the first year
  • 11 paid holidays
  • Retirement savings plan with employer match up to 5%
  • Flexible spending accounts
  • Paid short-term and voluntary long-term disability
  • Group Term Life and AD&D Insurance
  • Voluntary term life insurance
  • Public Service Loan Forgiveness (PSLF) eligible employer
  • PTO Exchange
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