Workforce Development Specialist
About The Position
The Workforce Development Specialist helps individuals gain the skills and knowledge needed to secure and maintain employment. The role designs and delivers training programs, assesses participant needs, and provides guidance to help individuals achieve career goals. The specialist also works with employers to understand workforce needs and connects qualified job seekers with suitable opportunities. The position includes conducting assessments, providing workforce training and coaching, maintaining participant records and confidentiality, tracking outcomes, and building partnerships with community organizations, employers, and educational institutions. It requires local travel to schools and community activities and may involve flexible hours, including some evenings and weekends.
Requirements
- Bachelor's degree in workforce development, social work, psychology, business, or human resources.
- Ability to work flexible hours, including some evenings and weekends.
- Strong writing skills and ability to handle multiple tasks.
- Excellent verbal and written communication skills.
- Reliable transportation.
- Ability to travel 25% to local schools and community activities.
- Self-driven, with the ability to recognize process improvements and take initiative to implement change.
- Strong attention to detail, organization, prioritization, and adaptability to changing priorities.
- Strong problem-solving skills in a team setting.
- Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
- Experience using search engines and databases to complete case notes, find resources, and help participants find employment.
Responsibilities
- Conduct participant assessments and workforce training to build the skills needed to obtain and sustain employment.
- Keep accurate participant data and progress notes.
- Identify and address challenges faced by participants.
- Lead workshops, seminars, and one-on-one coaching sessions.
- Provide support and guidance as participants pursue career goals.
- Participate in ongoing professional development.
- Assist participants with resume writing, interview skills, job-search strategies, and career planning.
- Maintain case files, including intake forms, assessment data, client release forms, and attendance and participation forms.
- Maintain strict confidentiality regarding information obtained through client interviews and program participation.
- Ensure participant files comply with COA licensure and Matrix PQI standards.
- Participate in team and other necessary staff meetings.
- Assess participant skill gaps, career interests, and educational backgrounds.
- Develop and maintain partnerships with community organizations, employers, and educational institutions.
- Organize job fairs, employer panels, and other events that connect job seekers with potential employers.
- Collect and enter data into appropriate systems.
- Collect data to assess training program impact and job placement.
- Track participant progress, job placement rates, and other key performance indicators.
- Assess the impact of training programs on participant skills and job performance.
- Track and report program outcomes and participant satisfaction.
- Perform other duties as assigned.
Benefits
- Tuition assistance
- Professional development support
- In-house learning and professional development platform
- Vacation banks
- Paid holidays
- Medical/Rx coverage
- Dental coverage
- Vision coverage
- Life/AD&D insurance
- Flexible spending accounts
- Short- and long-term disability coverage
- Employee Assistance Program (EAP)
- 403(b) retirement account
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What This Job Offers
Job Type
Full-time
