Workforce Development Specialist

Eckerd Connects•Spartanburg, SC

About The Position

The Workforce Development Specialist supports employment services by conducting community activities and building frequent connections with employers and community organizations to promote the program and participant success. The role maintains contact with employers to monitor satisfaction, refine participant preparation to meet hiring needs, and coordinate subsidized placements. It includes preparing Worksite Agreements, explaining policies and processes to participants and employers, documenting job duties, and conducting follow-up surveys. The Specialist develops relationships with local employers, colleges, military organizations, and social service agencies to meet contractual objectives. The position also enters client and employer activity data into internal or state systems, maintains participant records, performs clerical work, tracks and reports placement activity, and collaborates with staff to address placement concerns. Program outreach may include specialized recruitment sessions and job fairs. The role requires understanding labor market information and demand occupations, and monitoring employment trends. Travel may be required up to 40% of the time.

Requirements

  • High school diploma or equivalent.
  • At least 2 years of relevant work experience hiring, training, and managing staff.
  • Past experience working with the targeted population.
  • Excellent people skills and the ability to build relationships.
  • Ability to work effectively with a diverse group of participants, staff, and community members.
  • Basic knowledge and understanding of issues affecting people with barriers and disabilities.
  • Appropriate and valid state driver's license.
  • Ability to meet Eckerd's Auto Insurance requirements and drive for business purposes.
  • Ability to travel up to 40% of the time.
  • Must pass a drug screen in compliance with the Substance Abuse and Drug-Free Workplace policy.

Nice To Haves

  • Related bachelor's degree from an accredited college or university.

Responsibilities

  • Attend and conduct community activities related to employment services.
  • Connect regularly with employers and community organizations to market and enrich the program and support participant success.
  • Maintain regular employer contact to monitor employment satisfaction and suggest refinements to participant preparation and hiring requirements.
  • Work with participants to develop assigned subsidized placements.
  • Complete Worksite Agreements accurately and review program policies and processes with participants and employers.
  • Assist in developing and documenting job duties.
  • Conduct regular employer and participant surveys to assess program satisfaction and success.
  • Develop or strengthen relationships with local employers, colleges, military organizations, and social service agencies to fulfill contractual objectives.
  • Enter client and employer activity data into internal or state systems.
  • Maintain accurate participant records and perform filing and general clerical functions.
  • Track and report placement activities.
  • Work with staff to identify job placement concerns and propose solutions.
  • Support program marketing, including specialized recruitment sessions and job fairs.
  • Understand labor market information and demand occupations and monitor employment trends.

Benefits

  • Low-cost medical, dental, and vision insurance
  • 19 days of paid time off in the first year
  • 11 paid holidays
  • Retirement savings plan with employer match up to 5%
  • Flexible spending accounts
  • Paid short-term disability
  • Voluntary long-term disability
  • Group term life and AD&D insurance
  • Voluntary term life insurance
  • Public Service Loan Forgiveness (PSLF) eligible employer
  • PTO Exchange
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