Workforce Coordinator

Careerswift
$45,000 - $60,000Remote

About The Position

Bilgewater Group is a Chicago-based diversified services company founded in 2003. We operate across two core divisions: food service and care. Our food service division manages a network of quick-service and counter-service locations across the greater Chicagoland area, serving thousands of customers every day at high-traffic venues, including commercial districts, transit hubs, and retail centers. We are looking for a Workforce Coordinator to support staffing coordination and day-to-day workforce operations. You will help coordinate schedules, track staffing needs, communicate with teams, and support coverage across the organization.

Requirements

  • Previous experience in workforce coordination, scheduling, operations, administration, or a similar role
  • Strong organization and attention to detail
  • Good communication and follow-up skills
  • Ability to manage changing priorities and scheduling needs
  • Comfortable working with spreadsheets and scheduling systems
  • Strong problem-solving and coordination skills
  • Comfortable working independently in a remote environment
  • Reliable internet connection and workspace
  • Legally authorized to work in the United States

Nice To Haves

  • Previous workforce management or scheduling experience
  • Familiarity with workforce management or scheduling software
  • Experience coordinating employees across multiple locations or teams
  • Background in food service, hospitality, retail, care, or other multi-location businesses

Responsibilities

  • Coordinate employee schedules and staffing requests
  • Monitor staffing needs and help identify coverage gaps
  • Communicate schedule updates and staffing information to employees and managers
  • Maintain accurate workforce and scheduling records
  • Track attendance, availability, and schedule changes
  • Follow up on staffing requests and operational needs
  • Support managers with routine workforce coordination
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