HR - Workforce Manager

Hills & Dales Child Development Center • Dubuque, IA

1d • Hybrid

About The Position

We are seeking a Workforce Coordinator to take on the role in arranging staffing coverage, building working relationships with direct support staff, and conducting satisfaction check-ins. The position also supervises float/substitute staff and arranges for replacement staff to provide vacancy coverage. This role is ideal for someone who wants to make a meaningful difference by ensuring direct support staff are well-trained and equipped for their roles, and who has a heart for this field, a welcoming personality, and enjoys mentoring others.

Requirements

• One to two years of prior experience of a similar scope
• One to two years supervisory experience
• Ability to communicate effectively and professionally through verbal and written mediums.
• Strong computer skills and ability to learn and be proficient in scheduling software.
• Flexibility in assigned working locations and hours.
• Successful completion of a criminal background check, dependent adult and child abuse background check, and drug screen.

Nice To Haves

• Bachelor's degree in a human service or business-related field

Responsibilities

• Coordinate master schedules and assuring adequate staffing in assigned agency departments.
• Coordinate substitute and float staff departments, including providing feedback and ensuring satisfaction.
• Scheduling replacement staff to provide vacancy coverage.
• Approving, tracking, and reporting various time and payroll metrics.
• Processing staff call-offs and providing coverage solutions.
• Participating in weekend on-call.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 11-50 employees