Workforce Coordinator, Homeless Services

Downtown San Diego Partnership•San Diego, CA

6d•Onsite

About The Position

The Workforce Coordinator is responsible for the day-to-day operations of the workforce center, which provides job readiness and employment services to unhoused and formerly unhoused individuals. This includes facilitating workshops, supporting clients with job readiness, and ensuring a structured, welcoming, and productive environment. This role serves as the primary point of contact for participants, helping them navigate employment services while maintaining center organization and program flow. The Workforce Coordinator allows the Program Manager to focus on partnerships, program growth, and strategic initiatives by managing on-site operations and direct client support.

Requirements

Strong communication and interpersonal skills
Experience with resume writing and job search support
Ability to manage a group setting and facilitate workshops
Organized with strong attention to detail and data tracking
Comfortable working with diverse and underserved populations
Ability to take initiative and manage daily operations independently

Nice To Haves

Workforce development, case management, or employment services experience
Experience working with individuals experiencing homelessness or barriers to employment
Familiarity with job platforms (Indeed, Instawork, etc.)
Experience facilitating workshops or group sessions

Responsibilities

Open, manage, and maintain daily operations of the workforce center
Ensure a structured, professional, and welcoming environment for all participants
Monitor attendance, daily sign-ins, and client engagement
Provide general supervision of the space and maintain organization throughout the day
Lead or support daily workshops (resume building, interview skills, job readiness, life skills)
Provide one-on-one assistance with: Resume development, Job applications (Indeed, online portals), Interview preparation
Reinforce workplace expectations, accountability, and professional behavior
Assist clients with job search activities and employment planning
Help clients access certifications (OSHA, CPR, Food Handlers, Guard Card, etc.)
Support clients in overcoming barriers to employment, including transportation, documentation, and housing instability
Track daily participation, services provided, and outcomes
Maintain accurate records for reporting (employment placements, certifications, attendance)
Assist with data entry and program documentation
Support coordination of hiring events, guest speakers, and training sessions
Communicate updates to the Program Manager regarding client progress and needs
Provide follow-up support to clients after employment placement when needed