Workforce Continuing Education Coordinator, Applied & Industrial Technologies Programs

Rockingham Community College•Wentworth, NC

13d

About The Position

Under the direction of the Dean of Applied and Industrial Technologies, the Coordinator of Applied and Industrial Technology Workforce Continuing Education Programs leads the development, coordination, implementation, and evaluation of workforce training programs within the assigned instructional division. The coordinator is responsible for advancing short-term workforce training, industry-recognized credentials, certifications, and career pathways that support regional economic and workforce needs. The coordinator serves as the primary point of contact for planning, scheduling, promoting, and continuously improving workforce education programs. Responsibilities include identifying emerging workforce needs, maintaining program quality and compliance, monitoring outcomes, and ensuring alignment with North Carolina Community College System(NCCCS) requirements, industry standards, and College priorities. Consistent with the College's One College model, the Coordinator of Applied and Industrial Technology Continuing Education Programs collaborates with faculty and staff, and business and industry representatives to create seamless educational pathways. Through these partnerships, the coordinator helps ensure that workforce training programs are responsive, accessible, high quality, and aligned with credit pathways, stackable credentials, employment opportunities, and the current and future workforce needs of Rockingham County and the surrounding region. RCC employees must demonstrate a student-centered approach by prioritizing student success in decisions, interactions, and responsibilities while supporting programs and services that enable students to thrive in college, career, and life.

Requirements

Associate degree in a related technical field (e.g., construction trades, machining, industrial technology, or engineering technology) or an equivalent combination of education and relevant work experience.
Minimum of 3 years of experience in workforce training, industry, or program coordination
Working knowledge of workforce development and continuing education programming
Strong organizational, communication, and customer service skills
Ability to manage multiple schedules, timelines, and program logistics
Ability to work collaboratively across academic, workforce, and administrative units
Proficiency in data entry, reporting systems, and general office technology.
Develop and maintain effective working relationships with community organizations, employers, college personnel, and the general public.
Treat all individuals with respect and contribute to a workplace environment characterized by integrity and professionalism.
Demonstrate strong problem-solving and critical-thinking skills.
Collaborate effectively with faculty/instructional staff, and administrators at all levels of the College.
Work a varied schedule, including days, evenings, and weekends, as required.

Nice To Haves

Bachelor’s degree from a regionally accredited institution.
Experience in North Carolina Community College System (NCCCS) continuing education programs.
Industry-recognized credentials (e.g., NCCER, NIMS, Siemens Mechatronics, or similar).
Experience supporting customized training, short-term workforce programs, or grant-funded initiatives.
EPA Universal Knowledge and Skills

Responsibilities

Coordinate the planning, scheduling, and delivery of continuing education workforce programs
Support the development and revision of course offerings, short-term credentials, and training programs based on employer demand, labor market needs, and division priorities
Maintain program documentation, course records, and scheduling data
Coordinate instructional delivery formats, including face-to-face, hybrid, and online offerings
Complete course set up forms
Support relationships with local employers, workforce boards, and community partners to promote workforce training opportunities
Assist with advisory committee meetings and ensure feedback is documented and incorporated into program improvements, consistent with best practices in program development
Support employer engagement efforts by assisting with needs assessments, program customization, and workforce solutions
Collaborate with faculty and staff to align continuing education training with credit programs and stackable pathways
Serve as a liaison between the division and workforce, employer, and community partners
Facilitate the recruitment and onboarding of credentialed part-time faculty
Provide logistical and administrative support to faculty, including classroom/lab scheduling, materials coordination, and communication
Monitor course implementation to ensure alignment with planned outcomes and schedules
Teach employability skills classes, i.e. Pathway to Employment
Teach workforce continuing education courses, seminars, training sessions, and/or curriculum courses based on credentials, expertise, and program demand as assigned
Deliver instruction using appropriate modalities (in person, hybrid, online, accelerated or cohort-based)
Develop or adapt instructional materials aligned with industry standards and employer expectations
Support outreach efforts, including recruitment events, marketing initiatives, and community engagement activities
Assist students with registration, orientation, and navigation of continuing education programs
Provide referrals to student services or career pathways as appropriate
Collaborate with college marketing, and divisional staff to promote programs, courses, and training opportunities to target audiences
Assist in the development and dissemination of marketing materials, including program flyers, social media content, employer communications, and website updates
Support outreach efforts to increase enrollment, including recruitment events, information sessions, and community engagements
Coordinate communication strategies to ensure accurate, timely, and consistent messaging to prospective students, employers, and partners
Track and provide input on marketing effectiveness and enrollment trends to inform outreach strategies
Maintain accurate enrollment, attendance, and completion records in accordance with NCCCS reporting and compliance review requirements
Assist with tracking program outcomes, including credentials earned and job placement where applicable
Ensure compliance with institutional policies, safety standards, and applicable regulations
Assist with budget tracking, purchasing of instructional materials, and equipment coordination
Maintain inventory of program supplies and equipment for labs and training sites
Prepare reports and assist with data collection for program evaluation and strategic planning
Represent RCC and the Applied and Industrial Technologies Division at community events, workforce meetings, and industry functions.
Develop and maintain positive working relationships with internal and external stakeholders, including employers, school systems, and community partners.
Support the promotion of applied and industrial technology programs within Rockingham County and the region.
Perform other duties as assigned by the appropriate Dean, Vice President for Academic Affairs and/or the President of Rockingham Community College.