Fleet Technology & Operations Analyst (Samsara)

GardaWorld•St. Louis, MO

3d•Remote

About The Position

GardaWorld is seeking a highly motivated and analytical Workforce Analyst (Subject Matter Expert) to serve as the primary owner and administrator of its growing Samsara platform. The role drives enterprise-wide platform adoption, governance, reporting, training, and optimization across Operations, Fleet, Safety, Human Resources, NSOC, and Technology. The analyst serves as the organization's central point of accountability for Samsara, aligning stakeholders, supporting business objectives, and helping realize the value of the technology investment. This role combines analytical work with cross-functional relationship-building to improve safety, efficiency, compliance, and operational performance. The position is remote and full-time, with a stated annual salary range of $65,000–$75,000 based on experience. GardaWorld offers medical, dental, and vision insurance, a 401(k) with employer matching, paid time off, paid holidays, disability coverage, life insurance options, and career growth opportunities.

Requirements

Bachelor's degree in Business, Operations, Information Systems, Analytics, Supply Chain, or a related field, or equivalent professional experience.
At least 3 years of experience supporting business systems, operational technology platforms, analytics, fleet operations, safety programs, or related functions.
Experience creating reports, dashboards, and performance metrics.
Strong analytical, organizational, and problem-solving skills.
Excellent communication and stakeholder management abilities.
Advanced proficiency with Microsoft Excel and Microsoft 365 applications.
Ability to manage multiple priorities in a fast-paced environment.

Nice To Haves

Experience with Samsara or similar telematics, fleet management, or workforce technology platforms.
Knowledge of fleet operations, vehicle maintenance, driver safety programs, or transportation compliance.
Experience supporting software implementations, integrations, or process improvement initiatives.
Experience working in a large, geographically dispersed organization.

Responsibilities

Serve as the primary administrator and subject matter expert for the Samsara platform, managing user access, permissions, configurations, organizational hierarchy, and settings.
Maintain platform governance, data integrity, standards, and documentation, and promote consistent use across business units.
Act as the internal point of contact for Samsara-related questions, support, and initiatives.
Partner with Operations, Fleet, Safety, HR, Technology, NSOC, and field leadership to drive alignment and accountability.
Coordinate platform initiatives across departments and business units and facilitate communication and adoption of best practices.
Connect functional subject matter experts with executive leadership.
Develop and maintain dashboards, reports, scorecards, and key performance indicators.
Analyze driver behavior, safety events, fleet utilization, vehicle performance, compliance, and operational effectiveness, and provide actionable recommendations.
Support recurring executive reporting and ad hoc analytical requests.
Develop training materials, user guides, best practices, and standard operating procedures; lead user training and enablement.
Promote adoption of Samsara features and support coaching, accountability, and performance improvement programs.
Monitor trends involving speeding, distracted driving, harsh braking, seat belt compliance, excessive idling, driver coaching activity, and AI-detected safety events.
Partner with Safety and Operations teams on compliance, risk reduction, accident reduction, driver accountability, and employee safety initiatives.
Serve as the primary liaison between GardaWorld and Samsara, participating in vendor reviews, roadmap discussions, and product enhancement opportunities.
Evaluate platform features and capabilities, and coordinate testing, implementation, and rollout of new modules and functionality.
Identify workflow improvements, automate manual processes, enhance reporting, and support integrations with other business systems.
Recommend improvements to fleet performance, operational efficiency, safety outcomes, and platform effectiveness.
Stay current on industry trends and emerging technologies related to fleet management, telematics, safety, and operational intelligence.