Workforce Advisory and HR Transformation - Senior Manager - Change Management - Montréal

EY • Montreal, QC

26d • Hybrid

About The Position

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. As part of EY’s focus on the people agenda of organizations and change initiatives, our People Consulting professionals assist our clients in successfully managing and sustaining people, process and/or technology change. This may include the identification and management of stakeholders, leadership development, organizational design, training, cultural assessment and development, talent management, workforce strategies, and planning and executing key communications. We are seeking a Senior Manager for our People Consulting Financial Services practice. In joining our team, you will gain valuable experiences and a wealth of knowledge by working across various capabilities and service offerings within Financial Services. Working in multidisciplinary teams, and directly with leaders of major Financial Services organizations, you will bring diverse perspectives to every challenge. We are uniquely and strategically positioned to advise leaders in the face of increasing disruptions, an ever changing workforce and evolving business landscape. Whether your passion is devising and driving large scale change strategies, organizational design or transforming HR organizations, we cultivate innovation and purpose. You will find an environment that is both entrepreneurial and collaborative. We will help you achieve your potential by supporting your professional development and by providing you with leadership opportunities. This job posting does not relate to an existing vacancy within our organization, however we welcome applications on a continuing basis.

Requirements

• Demonstrate a thorough understanding of complex change concepts
• Lead client engagement teams and work with a wide variety of clients to deliver quality professional services
• Develop and successfully manage to project budget
• Access to global thought leaders on latest technologies and trends
• Deliver quality services
• Value and model excellent client service by establishing goals and implementation plans to achieve high quality deliverables and within expected timeframes
• Monitor progress, manage risk and confirm key stakeholders are kept informed about progress and expected outcomes
• Develop and maintain productive relationships with client management
• Focus on deliverables and client business priorities
• Manage expectations of service
• Understand the client's industry and recognize key performance drivers and business trends
• Develop people and provide constructive on-the-job feedback/training. Foster an innovative and team-oriented work environment
• Demonstrate high levels of technical and professional knowledge and quickly assimilate new knowledge
• Have a passion and understanding for financial services and recognize key performance drivers and business trends
• Generate new business opportunities
• Identify and deliver new business opportunities, including supporting RFP responses and client proposals
• Understand EY and its service lines and actively assess/present ways to serve clients
• Develop long-term client relationships and networks
• Develop relationships with other EY team members across all practices to serve client needs
• Project management experience
• Experience managing staff on multiple projects and providing direction to team members
• Strong analytical and problem solving skills
• Excellent oral, written, and presentation skills
• High level of motivation and a self-starting attitude
• Ability to think outside of the box, thrive on new challenges
• Strong work ethic
• Effective organization and time management skills with the ability to work under pressure and adhere to project deadlines
• Enjoy working in dynamic work environment
• Fluency in French and English is required. Bilingualism in both French and English is therefore a requirement of this role.
• A degree and/or Master's degree with an emphasis in Business, Human Resources, Psychology
• Approximately 8-10 years of related professional services / external consulting work experience
• Experience in the following areas: Change Management, Stakeholder Management, Communications, Organizational Design, Training, and Culture change
• Experience in at least one of Banking, Capital Markets, Insurance and/or Wealth Management

Nice To Haves

• We are interested in professionals who enjoy promoting the people agenda in organizations and change initiatives, bringing people issues and challenges to the forefront. You will need the confidence to keep the people agenda front and center, as well as the interpersonal skills and communications savvy to do this in a way that integrates well with executive priorities and objectives.

Responsibilities

• Delivering solutions across EY's service offerings, which could include operating model design, organization design, change management, culture transformation, strategic workforce planning, cost optimization
• Developing and delivering change management and training strategies and programs in a wide variety of contexts including transformational change programs
• Working with senior leadership to create alignment in order to support program success
• Developing holistic change management strategies that succinctly articulate how change will be managed in the context of a transformation program
• Identifying and deploying leading edge communication and stakeholder engagement tools and techniques
• Delivering programs that support agile / iterative transformation
• Leading and developing more junior resources
• Flexibility and ability to travel

Benefits

• competitive compensation package
• comprehensive medical, prescription drug and dental coverage
• a defined contribution pension plan
• a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year
• statutory holidays and paid personal days (based on province of residence)
• a range of exciting programs and benefits designed to support your physical, financial and social well-being
• Support and coaching from some of the most engaging colleagues in the industry
• Learning opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

What This Job Offers

• Job Type: Full-time
• Career Level: Senior